Leadership Development Programs Ops Specialist

BDO USA; Grand Rapids (MI); On-site; USD 36,000 - 43,000; Full time

Job summary

BDO USA in Grand Rapids seeks a People & Culture Operations Specialist, Leadership Development (Specialist) to support program management and coordination across national learning initiatives. The role collaborates with L&D, program sponsors, and vendors; maintains LMS content, dashboards in Power BI, documentation, calendars, and status reports while ensuring deadlines and quality.

Strong organizational skills, MS Office proficiency, and Power BI experience are valued; occasional travel may be

Qualifications

• Associate degree or 3+ years in administrative/training/ops role required
• Bachelor’s degree preferred (Computer Science, Business Analytics, Communications, Business, or Management)
• Experience in a professional services firm preferred
• Experience with training program coordination preferred
• Proficient in Microsoft Office Suite required; Power BI experience preferred

Responsibilities

• Supports administrative aspects of nationally sponsored learning opportunities, including training requests, materials, and CPE documentation
• Gathers logistics for live training events and manages agendas
• Maintains curriculum content and LMS documentation with direction
• Schedules meetings with internal stakeholders and external vendors
• Maintains leadership development program sites and course catalog
• Develops and maintains Power BI dashboards and calendar reporting
• Produces program status reports and ROI datasets

Skills

Organization

Communication

Problem-solving

Attention to detail

Education

Associate degree

Bachelor’s degree

Tools

Power BI

Excel

PowerPoint

Word

SharePoint

Job description

BDO USA in Grand Rapids seeks a People & Culture Operations Specialist, Leadership Development (Specialist) to support program management and coordination across national learning initiatives. The role collaborates with L&D, program sponsors, and vendors; maintains LMS content, dashboards in Power BI, documentation, calendars, and status reports while ensuring deadlines and quality.

Strong organizational skills, MS Office proficiency, and Power BI experience are valued; occasional travel may be