Leadership Development Operations Specialist

BDO USA; Detroit (MI); On-site; USD 36,000 - 43,000; Full time

Job summary

BDO USA is seeking a People & Culture Operations Specialist for Leadership Development to support program management, coordinate training events, maintain LMS content, and generate reports and dashboards to track progress.

You will partner with L&D teams, sponsors, and vendors, manage CPE documentation, and ensure effective communication through status updates while upholding governance and accuracy across calendars and data.

Qualifications

• Associate degree or 3+ years of experience in an administrative, training or operations support role, required
• Bachelor’s degree preferred, major in Computer Science, Business Analytics, Communication, Business, or Management, preferred
• One year or more of experience in administrative, training or operations support roles, required
• Experience in a professional services firm is a plus
• Experience with training program coordination is preferred

Responsibilities

• Supports administrative aspects of nationally sponsored learning opportunities, including submitting training requests, managing materials, issuing pre/post work and CPE documentation
• Gathers and documents logistics for live training events, including registration details and operational program agendas
• Schedules meetings with internal stakeholders and external vendors
• Creates department resource pages using approved templates and accessibility standards
• Maintains the National Leadership Development program sites and publishes course registration links
• Uses platforms and databases to issue assessments, track progress, and provide reports
• Produces program status reports in line with timelines and standards
• Monitors the Leadership Development email inbox and triages communications
• Maintains records for operational continuity
• Other duties as required

Skills

Excellent communication

Organizational skills

Problem solving ability

Travel flexibility

Education

Associate degree or 3+ years of administrative/training/operations support experience

Tools

Microsoft Office Suite

Power BI

SharePoint

PowerPoint

Excel

Job description

BDO USA is seeking a People & Culture Operations Specialist for Leadership Development to support program management, coordinate training events, maintain LMS content, and generate reports and dashboards to track progress.

You will partner with L&D teams, sponsors, and vendors, manage CPE documentation, and ensure effective communication through status updates while upholding governance and accuracy across calendars and data.