Leader Technical Training

012 NiSource Corporate Services Co; Gahanna (OH); Hybrid; USD 97,000 - 145,000; Full time

Job summary

NiSource is seeking a Senior Leader to head a Technical Training team supporting Distribution Operations across the NiSource Operating Territory. You will coordinate instructor-led and on-the-job training, allocate resources, and ensure training aligns with safety and regulatory requirements.

The role covers multiple areas including Service, Plant, Construction, M&R, Corrosion, Engineering, and Leakage, and requires ongoing collaboration with Operations leadership to drive continuous

Qualifications

• Must have at least five years’ experience in Field Operations, training, or related experience.
• Demonstrated technical expertise in assigned area.
• DL NUMBER - Driver License, Valid and in State current driver's license Upon Hire.
• Estimated Travel 60%.
• Demonstrated Leadership experience.

Responsibilities

• Collaborate with the Lead Training Coordinator and Training Manager in the creation of Training Plans.
• Assist and support the allocation of resources for training delivery.
• Directs, and participates in development/revision of Technical Training Programs and Curriculum.
• Supervises activities of Technical Trainers to ensure following Standard Operating Procedures.
• Prepares correspondence and reports.
• Supports Training Center Management with performance metrics and training plan development, planning and adherence.
• Participates in employee development and conducts training and coaching observations in the classroom and in the field.

Skills

Leadership experience

Project management

Team collaboration

Technical expertise

Basic computer skills

Education

High School Diploma

Bachelor's Degree

Job description

Job Summary Leader of a Technical Training Team for instructor led training and field technical training (Flexible Location across NiSource Operating Territory) General Summary: Lead a team of Technical Trainers that support Distribution Operations in the development of employees. Coordinates instructor led training and on-the-job training requests and determines resource allocations. Assist and support the Lead Training Coordinator with training resource allocations. Takes actions to ensure employees are properly prepared to work safely, effectively and in compliance with all Regulatory requirements. Primary areas of responsibility may include Service, Plant, Construction, M&R, Corrosion, Engineering, and Leakage activities.

Essential Functions

• Collaborate with the Lead Training Coordinator and Training Manager in the creation of Training Plans.
• Assist and support the allocation of resources for training delivery.
• Directs, and participates in development/revision of Technical Training Programs and Curriculum.
• Supervises activities of Technical Trainers to ensure following Standard Operating Procedures.
• Prepares correspondence and reports.
• Supports Training Center Management with performance metrics and training plan development, planning and adherence.
• Participates in employee development and conducts training and coaching observations in the classroom and in the field.
• Develops team to flex and support technical training needs.
• Stays current with technology, regulatory requirements, and related training.
• Builds and maintains strong collaborative partnerships with Operations leadership/management.
• Assesses and develops skills of Technical Trainers.
• Assesses organizational classroom training and on-the-job training, evaluates needs, and makes recommendations.
• Creates and delivers presentations to internal and external groups.
• Procures the materials and equipment needed to conduct training.
• Promotes the necessary environment for professional and effective training to be conducted.
• Promotes use of policies, procedures, and standards in the classroom and in the field.
• Initiates continual improvement initiatives and leads cross functional teams in implementing improvements.
• Ensures team is ready to respond and support the IC (Incident Command System) structure for emergent issues or for workforce continuity efforts.
• Testifies in Arbitrations, depositions, and court cases as needed.
• Lead investigations in new employee performance issues by providing accurate documentation and recommendations for disciplinary actions.
• Applies applicable collective bargaining unit agreement as it pertains to training.
• Represent the Training Organization by delivering presentations at industry-sponsored events.
• Leads diverse team of qualified individuals with authority to hire, terminate, promote, demote, coach, develop and performance manage.

Required Qualifications

• High School Diploma
• Minimum five years’ experience in Field Operations, training, or related experience.
• Demonstrated technical expertise in assigned area.
• Demonstrated ability to work well with others and build ongoing working relationships.
• Basic computer skill proficiency.
• Project management experience.
• Demonstrated Leadership experience.
• Estimated Travel 60%.
• DL NUMBER - Driver License, Valid and in State current driver's license Upon Hire.

Preferred Additional Qualifications

• Bachelor's Degree 4 year degree or technical degree.
• Experience in natural gas industry and/or background in training within a regulated utility, skilled trades, emergency response community, or in training military personnel.
• Leadership experience.
• Experience in delivering effective training/coaching to multiple levels of the organization.
• Excellent facilitation skills for various size groups.
• Demonstrate the ability to develop and leverage relationships within and across work groups to achieve results.
• Excellent communications, presentation, interpersonal skills.
• Knowledge of Collective Bargaining Unit Agreements (where applicable).

Physical Demands The preceding description is not designed to be a complete list of all duties and responsibilities required of the position. As a public utility, NiSource provides essential services to customers 24/7. Emergency needs can arise at various times throughout the year, including during storm season. Employees may be required to support emergency response efforts, which could include working outside normal hours or assisting with tasks outside of typical responsibilities.

Work Authorization Candidates must be legally authorized to work in the United States and must not require employer sponsorship now or in the future.

Workplace Connection

We value a workplace where everyone feels respected, included, and able to do their best work. We encourage open dialogue, value different perspectives, and work collaboratively with employees, customers, and partners. We recognize and respect the unique experiences people bring, including different backgrounds, cultures, and viewpoints. We treat others with professionalism and care, and we each play a part in creating a positive work environment.

Veteran Hiring & Inclusion

NiSource is proud to support veterans, transitioning service members, and military spouses. We value the leadership, teamwork, and mission-focused experience the military community brings, and we are committed to providing an inclusive workplace with opportunities for professional growth and development.

Equal Employment Opportunity

NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle. By applying, you may also be considered for other roles that match your skills and experience.

ADA Accommodations

If you need a reasonable accommodation to participate in any stage of the hiring process or to perform the essential functions of the position, please contact OneHR at [e-mail] or 1-888-640-3320.

Safety Statement

Safety is a core value at NiSource. Employees are expected to follow safety requirements, report hazards, and help maintain a safe environment for themselves and their coworkers.

E-Verify

NiSourceparticipates in the U.S. Department of Homeland Security's E-Verify program. Please review the following notices regarding your rights and responsibilities under U.S. law. E-Verify Poster (English and Spanish) Right to Work Poster (English and Spanish)

Salary Range*: $96,600.00 - $144,900.00 *The salary offered to a candidate is based on several factors including but not limited to the candidate’s skills, job-related knowledge, and relevant experience, as well as internal pay equity.

At NiSource, you'll be part of the team serving nearly four million customers throughout the Midwest and Mid-Atlantic, who count on us to energize their homes and businesses. Whether speaking with customers by phone, analyzing financial data or installing new gas lines in a neighborhood, you’ll meet exciting challenges each day and make the most of your skills and talents. And you’ll be part of a company that was named by Forbes magazine as one of America’s Best Large Employers. We're looking for talent from all backgrounds. We invite candidates of all abilities to come as they are and do what they love. Through our years of successful growth, we’ve stayed true to our roots by making a difference in the lives of millions of our customers. If you’re interested in joining an inclusive, innovative company that fosters opportunity for growth, NiSource might be the place for you.