Leader, Residential & Recovery Services (Peer-Led)

Friend Health; Chicago (IL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

403(b)

PTO & Holidays

Life Insurance

Disability Coverage

Tuition Reimbursement

Professional Development

Wellness Programs

EAP

Job summary

Friend Health in Chicago, IL seeks a Manager of Residential & Recovery Services to lead CSR, PSR, Drop-In Center, and peer-supported programs, fostering a recovery-oriented culture focused on independence, community integration, wellness, and employment readiness.

The role oversees staff supervision, program development, partnerships with hospitals and community agencies, and quality outcomes, ensuring seamless referrals, enrollment, and sustained engagement in recovery services.

Qualifications

• Master’s degree in Social Work, Counseling, Psychology, Human Services, Behavioral Health, or a related field.
• Strong leadership, program development, community partnership, staff development, and performance management skills.

Responsibilities

• Provide administrative and operational oversight of CSR, PSR, Drop-In Center, Peer Support, and other assigned recovery programs.
• Supervise, coach, and hold program supervisors and leaders accountable for staff performance, service quality, census, documentation, and outcomes.
• Promote person-centered, trauma-informed, strengths-based, and recovery-oriented services.
• Lead the development and expansion of peer support and peer-led programming.
• Support the recruitment, development, supervision, retention, and advancement of Peer Support Professionals and CRSS.
• Ensure peer staff maintain lived experience while adhering to professional boundaries.
• Develop recovery programming focusing on independent living, employment readiness, education, and wellness.
• Monitor census, occupancy, admissions, discharges, safety, and transitions toward independence.
• Develop outreach and referral partnerships with hospitals, housing programs, shelters, employment programs, and community organizations.
• Collaborate with clinical leadership when clinical review is required.

Skills

Leadership

Program development

Community partnerships

Staff development

Performance management

Education

Master’s degree in Social Work

Job description

Friend Health in Chicago, IL seeks a Manager of Residential & Recovery Services to lead CSR, PSR, Drop-In Center, and peer-supported programs, fostering a recovery-oriented culture focused on independence, community integration, wellness, and employment readiness.

The role oversees staff supervision, program development, partnerships with hospitals and community agencies, and quality outcomes, ensuring seamless referrals, enrollment, and sustained engagement in recovery services.