Leader of Experience & Design Centers and Product Training

Interior Talent; Irvine (CA); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401K with company match and profit sharing

Paid time off

Product discounts

Team events

Job summary

A leading company in the luxury design sector is seeking a visionary leader to oversee Experience & Design Centers and Product Training. This executive-level role involves managing a cross-functional team, enhancing customer experiences, and driving operational performance across North America. The ideal candidate will have extensive leadership experience, strong communication skills, and a background in luxury or design industries.

Qualifications

• 15+ years of sales, marketing, and showroom leadership experience.
• 10+ years managing teams and large-scale projects.

Responsibilities

• Lead strategy and execution of Experience & Design Centers across North America.
• Develop and implement product training programs for sales and management teams.

Skills

Leadership

Communication

Coaching

Strategic Oversight

Education

Bachelor's degree in Business Administration

Master’s Degree (MBA or Marketing)

Tools

ERP Systems

CRM Systems

Job description

Leader of Experience & Design Centers and Product Training

5 days ago - Be among the first 25 applicants

Position: Leader of Experience & Design Centers & Product Training

Location: Irvine, CA | Hybrid Work Style | 50% Domestic and International Travel

Executive-Level Opportunity in the Luxury Design Sector

Are you a visionary leader passionate about creating customer-centric brand experiences at scale? We are hiring for a Leader of Experience & Design Centers and Product Training to drive excellence across North America.

This high-impact role involves shaping showroom strategy, developing product training, and enhancing sales enablement to ensure a cohesive, elevated customer experience across all touchpoints. You will oversee a network of design centers, lead a dynamic cross-functional team, and guide strategic initiatives at the intersection of brand, sales, and innovation.

Key Impact Areas:

• Management
• Budgeting
• Operational Performance
• Product Training
• Team Development

Strategic Responsibilities:

• Lead the strategy and execution of Experience & Design Centers across North America
• Develop and implement immersive, best-in-class product training programs for sales and management teams
• Champion a consistent and innovative luxury customer experience
• Drive operational performance and sales through CRM and ERP integration
• Manage divisional budgeting, business planning, and forecasting (CAPEX/OPEX)
• Collaborate with regional and global executive stakeholders
• Travel domestically and internationally up to 50%, including occasional weekends

Qualifications:

• Bachelor's degree in Business Administration or related field (required)
• Master’s Degree (MBA or Marketing) (preferred)
• 15+ years of sales, marketing, and showroom leadership experience
• 10+ years managing teams and large-scale projects
• Proven executive management skills with strategic oversight in multiple markets
• Strong communication, presentation, and coaching skills
• Experience with divisional budgeting, performance tracking, and cross-functional collaboration
• Technologically proficient with ERP and CRM systems
• Agile mindset; familiarity with hardware/ideology frameworks is a plus
• Experience in luxury, household appliance, or design industries preferred
• Valid driver’s license in good standing

Compensation & Benefits:

• Annual salary plus bonus and benefits package
• Benefits include healthcare (medical, dental, vision), life and disability insurance, 401K with company match and profit sharing, paid time off, holidays, product discounts, team events, and more

Application: For immediate review, contact Jordan Kravetzky at [e-mail]

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Why work with Interior Talent?

• We connect you with top clients in architecture and design industries
• We work directly with decision-makers—owners, principals, directors, HR
• Confidentiality & professionalism guaranteed
• Industry expertise since 2003
• We support you throughout your career transition

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Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job functions: Art/Creative, Design, Project Management
• Industries: Interior Design, Architecture & Planning, Design Services