Leader in Development (LID) | Food and Beverage

Clear Destination Inc.; Frisco (TX); On-site; USD 55,000 - 70,000; Full time

Job summary

Omni Hotels & Resorts in Frisco, TX, offers a Food & Beverage Leader in Development (LID) program designed to train graduates into managerial roles within the division. The role requires frontline F&B experience, a four-year degree, and relocation after program completion.

You will assist in department management, staff training, payroll forecasting, scheduling, and guest relations while ensuring adherence to Omni standards and liquor laws. This position is on-site.

Qualifications

• 4-year college degree required; related field preferred.
• Experience in food & beverage operations is desirable.
• Ability to manage deadlines and prioritize tasks.
• Knowledge of liquor laws and safety regulations is preferred.
• Proficient in MS Word, Excel, and PowerPoint.

Responsibilities

• Oversee assigned shift and assist in department management.
• Support staff supervision according to the manager's duties.
• Complete environmental checks for dining areas.
• Monitor liquor pars and daily supplies; maintain controls.
• Lead pre-meal meetings and ensure guest satisfaction.
• Address guest comments and feedback; follow up on concerns.
• Coordinate scheduling, payroll, and forecasting with leadership.
• Assist in interviewing candidates and training new hires.

Skills

Customer service

Attention to detail

Deadline management

Flexibility

Liquor liability knowledge

Education

4-year college degree

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Overview:

This position is responsible for ensuring proper training and supervision of all personnel. The Food and Beverage Operations LID is to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. The Leader in Development (LID) program is a 12-month program designed to develop graduates into successful managers in the division they wish to pursue. The Food & Beverage Operations LID will spend time each week assisting each department in Food & Beverage, and complete contracts throughout the training property. Upon
completion of the LID program, the Food & Beverage LID will move into a managerial role at an Omni property, so the successful candidate will be relocatable. Contracts are projects that will allow LIDs to learn about general hotel operations, as well as the details and functions of their division.

Job Description:

• Responsible for assigned shift, assisting in overall management.
• Assist in overall supervision of the department as outlined in manager’s job description.
• Complete environmental checklist for dining room.
• Spot check liquor pars and order daily supplies.
• Hold pre-meal meetings.
• Follow up on established training steps.
• Handle guest comments and complaints and ensure guest satisfaction.
• Communicate with guests and receive feedback.
• Stay on the floor during peak hours.
• Observe, teach and correct staff’s service.
• Examine food preparation and beverage presentation.
• Maintain condition of dining room, mini bar and room service.
• Assist manager in; scheduling, completing weekly payroll, and forecasting both weekly and
  monthly.
• Participate in interviewing new employees as needed.
• Prepare maintenance request and follow-up.
• Monitor food and liquor requisitions and food waste.
• Check bar controls, shot glass use, red lining, and bottles totally empty daily.
• Complete administrative tasks.
• Follow up on over/short reports.

Job Requirements:

• Previous Food and Beverage experience required, preferably in luxury hotel/convention hotel
  setting.
• 4 year college degree required, preferably in a related field.
• Must have the ability to manage deadlines.
• Understanding of Food and Beverage financials including cost and par controls is preferred.
• General knowledge of Microsoft Word, Excel, and PowerPoint.
• Must have a strong attention to detail as well as strong customer service skills.
• Must be able to work a flexible schedule, 47.50 hours a week including weekends and holidays.
• Must be familiar with and adhere to all liquor liability laws.
• Must know emergency procedures and work to prevent accidents.
• Alcoholic beverage service training required.
• Must be able to relocate upon completion of the program.
• Must reside within 75 miles of the hotel.