Lead, Workers' Comp Team — Hybrid & Growth

Allianz Australia; Charlestown (NH); Hybrid; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid work arrangements

Learning resources access

Employee Share Purchase Program

Discounts on Allianz products

Job summary

Allianz Australia is seeking a Team Manager for Workers Compensation in Charlestown on a 6-month secondment. You will lead a team to deliver critical outcomes, ensure compliant, high-quality customer service, and drive performance improvements in a dynamic environment.

The role supports flexible, hybrid work arrangements and ongoing development opportunities. The ideal candidate brings extensive personal injury management experience, strong leadership, coaching ability, and a proactive approach

Qualifications

• Extensive personal injury management expertise within a Personal Injury environment.
• Proven track record in leading high-performance teams.
• Experience coaching and developing team members.
• Ability to interpret and apply legislation.
• Innovative thinking to improve operations.
• Strong customer relationship development and escalation resolution.
• Willingness to leverage new technologies in a digital landscape.

Responsibilities

• Lead a team to deliver key business objectives and outcomes.
• Ensure superior customer service while meeting compliance and regulatory obligations.
• Identify opportunities to continuously improve team performance.
• Coach and develop team members, allocate tasks, and drive engagement.
• Act as escalation point for complex queries or complaints and drive improvements.
• Implement change initiatives and facilitate learning to build team capability.

Skills

Personal injury

Team leadership

Coaching

Legislation interpretation

Innovation

Customer relationships

Technology adoption

Job description

Allianz Australia is seeking a Team Manager for Workers Compensation in Charlestown on a 6-month secondment. You will lead a team to deliver critical outcomes, ensure compliant, high-quality customer service, and drive performance improvements in a dynamic environment.

The role supports flexible, hybrid work arrangements and ongoing development opportunities. The ideal candidate brings extensive personal injury management experience, strong leadership, coaching ability, and a proactive approach