Lead Worker-Janitorial

Didlake, Inc.; Virginia Beach (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Didlake, Inc. is seeking a Lead Worker-Janitor to guide and train teams, ensure contract adherence, and perform quality inspections. Responsibilities include onboarding new hires, reporting on outcomes, and maintaining safety and equipment practices.

The role emphasizes initiative, reliability, adaptability, and teamwork, with strong emphasis on SOP compliance and customer satisfaction across sites.

Qualifications

• Ability to lead and train staff on SOPs and procedures.
• Strong initiative, reliability, adaptability and teamwork.
• Commitment to safety standards and quality inspections.

Responsibilities

• Completes required training and enforces Custodial SOPs.
• Provides day-to-day leadership and onboarding of new hires.
• Performs quality control inspections and documents results.
• Ensures safety guidelines and proper use of equipment and PPE.
• Addresses issues and supports contract performance; may transport teams and equipment.

Skills

Leadership

Training & onboarding

Quality control

Safety procedures

Job description

Didlake, Inc. is a non-profit rehabilitation services organization. At Didlake, creating opportunities that enrich the lives of people with disabilities is our mission. Since 1965, Didlake has served thousands of people with significant disabilities by providing training, job placement, employment opportunities, and day support services. We provide rewarding and purposeful work.

Why This Role Matters

The Lead Worker-Janitor supports individuals with disabilities by providing day-to-day guidance, training, monitoring, and coaching to ensure assigned work is completed according to contract requirements. The role is responsible for inspecting work quality, promoting and training on safety procedures and equipment use, resolving employee and customer concerns, and escalating issues when needed. This position requires strong initiative, reliability, adaptability, teamwork, and adherence to company Standard Operating Procedures (SOPs).

What You Will Do

• Completes required training and reviews, follows, and provides training on Company Custodial Standard Operating Procedures (SOP), including proper use of equipment and supplies.
• Provides day-to-day leadership, guidance, and oversight of assigned employees, including onboarding and training new hires on procedures, routes, contract requirements, and SOP adherence.
• Performs quality control inspections, documents work completed, maintains inspection records, and submits reports and corrective action documentation through electronic software.
• Ensures compliance with safety standards and guidelines, including the proper use of materials, equipment, and personal protective equipment.
• Addresses operational issues by communicating work observations, referring facility or customer complaints to the appropriate supervisor, and supporting overall contract performance.
• May transport teams, supplies, and equipment to work sites and safely operate and perform preventative maintenance on floor care equipment.