Lead Wine Steward — Elevate Luxury Guest Experience

Hei Hotels Inc.; Braselton, Northern (GA, KY); Hybrid; USD 28,000 - 42,000; Full time

Benefits offered by this job

Discount hotel stays

Discount spa services

Discount golf

Discount food & beverage

Discount retail

Job summary

HEI Hotels and Resorts operates Chateau Elan Winery & Resort in Braselton, GA. The Lead Wine Steward role requires guest-focused service, beverage preparation, and adherence to state liquor laws.

Experience in hotel or beverage service is preferred, with robust communication and teamwork to ensure a memorable guest experience. The position offers a full-time, on-site opportunity with tipping eligibility and a comprehensive benefits program.

Qualifications

• Experience in hotel or beverage service preferred.
• Ability to greet and serve guests with hospitality.
• Knowledge of state liquor laws and responsible service.

Responsibilities

• Hospitably greet, prepare and serve drinks to guests.
• Prepare station for readiness prior to opening and closing of each shift.
• Follow cash handling and bank procedures.
• Maintain cleanliness and side-work duties as scheduled.
• Ensure attendance and availability for shifts.

Skills

Guest service

Communication

Team collaboration

State liquor laws

Tools

Point of sale system

Job description

HEI Hotels and Resorts operates Chateau Elan Winery & Resort in Braselton, GA. The Lead Wine Steward role requires guest-focused service, beverage preparation, and adherence to state liquor laws.

Experience in hotel or beverage service is preferred, with robust communication and teamwork to ensure a memorable guest experience. The position offers a full-time, on-site opportunity with tipping eligibility and a comprehensive benefits program.