Lead Water Station Technician

Watermill Express, LLC; Houston (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

Watermill Express, LLC is seeking a Senior Technician in Houston, TX to perform hands-on diagnostics, troubleshooting, and repairs on water-only and water-ice refill stations. You will act as a subject matter expert, working independently with a strong customer-focused approach.

The role requires advanced technical abilities, safety awareness, and the ability to lead maintenance initiatives across stations while maintaining professional standards and equipment.

Qualifications

• Team player with positive attitude
• Motivation to work independently
• Attention to detail and task completion
• Use and maintenance of hand tools
• Capable of working required schedule
• Clean motor vehicle record and current valid driver license
• Ability to clearly communicate technical information
• Basic mathematical skills
• Electrical, maintenance, repair, or similar experience preferred
• Bilingual English/Spanish preferred

Responsibilities

• Follow safety guidelines and act in safe manner.
• Help ensure that every station has the optimum signage.
• Keep all stations working to reduce customer calls.
• Maintain a professional appearance (clean uniform and vehicle).
• Keep a positive attitude when interacting with customers.
• Lead initiatives to ensure that all assigned refill stations are maintained per inspection standards.
• Ensure that all forms of charts and checklists are maintained and updated as required per maintenance level.
• Repair water only and water-ice refill stations as needed.
• Function as the subject matter expert in resolving high-level technical issues with water only and water-ice refill stations.
• Provide technical guidance, training, feedback and follow up to market employees.
• Exemplify technical leadership within the market.
• Multi-task when responding to high-level technical issues.
• May assist management with task priorities for an assigned group of co-workers.
• Identify training opportunities to ensure Company standards are met.
• Partner with management to develop action plans addressing learning and/or performance opportunities in the field.
• Keep vehicle stocked with necessary inventory parts per company standards.
• Properly maintain and care for company vehicle, inventory, and equipment.
• Drive responsibly and always drive defensively when operating a company vehicle.
• Other duties as assigned.

Skills

Team player

Independent work

Attention to detail

Hand tools use

Clear communication

Electrical maintenance experience

Bilingual English/Spanish

Driving license

Physical lifting ability

Education

High school diploma or equivalent

Electrical/maintenance education or equivalent experience

Job description

Watermill Express, LLC is seeking a Senior Technician in Houston, TX to perform hands-on diagnostics, troubleshooting, and repairs on water-only and water-ice refill stations. You will act as a subject matter expert, working independently with a strong customer-focused approach.

The role requires advanced technical abilities, safety awareness, and the ability to lead maintenance initiatives across stations while maintaining professional standards and equipment.