Lead Water Restoration Technician- Raleigh, NC

Sunstall Inc.; Raleigh (NC); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k) 3% Match

Health, Dental, Vision insurance

Vacation

Job summary

SPGlobalDRT is seeking a Lead Technician to serve as an experienced field technician who completes jobs per SPGlobalDRT processes and guides the crew on site. The role includes providing hands-on direction and ensuring safe, efficient work flow across multiple sites.

In addition to production duties, you will help establish job flow, transport crew and materials, and maintain quality and safety standards while driving company vehicles between locations.

Qualifications

• High school diploma/GED required.
• Prior fire/water/mold restoration or mitigation field experience preferred.
• IICRC certifications preferred.
• A valid driver's license, a clear driving record, and approval by our insurance company are required.
• Ability and willingness to drive to jobsites daily and travel locally or out of state when necessary.
• Ability to lead, direct, and provide constructive feedback to a crew on the jobsite.
• Effective written and oral communication skills.
• Docusketchexperience preferred.
• Strong organizational, time-management, and problem-solving skills.
• Must be able to work in person and drive to jobsites as needed. Available for weekend and after-hours on-call rotation.
• Must be authorized to work lawfully in the United States and able to successfully complete a background check subject to applicable law.

Responsibilities

• Complete jobs according to SPGlobalDRT processes per work order, performing and guiding production work.
• Drive company vehicles to and between job sites safely and as an essential, regular function of this role.
• Transport crew, tools, equipment, and materials to job sites and ensure vehicles are properly loaded and secured.
• Perform and evaluate mitigation/restoration activities including water extraction, structural drying, set-up of specialty equipment, and demolition.
• Establish efficient job flow, setup staging areas and equipment, and coordinate the requirements for each job.
• Provide hands-on direction and real-time feedback to technicians on the job site.
• Ensure crews follow processes and complete all work per the work order and scope.
• Identify safety hazards, communicate them, and follow and enforce all safety procedures on the job site.
• Complete and review accurate job file documentation, including photos and required readings.
• Communicate professionally with customers, supervisors, and other technicians to maintain efficient production.
• Perform end-of-day and end-of-job cleanup and breakdown, leaving the job site clean and orderly.
• Resolve problems quickly as they arise and escalate concerns to the supervisor as needed.
• Protect, properly use, and maintain equipment, tools, and vehicles, including routine vehicle checks.
• Clean and maintain vehicles, equipment, warehouse, and office areas.
• Support the development of technicians by demonstrating best practices and sharing knowledge.

Skills

Driving

Team leadership

Safety compliance

Communication

Education

High school diploma/GED

Job description

ABOUTTHECOMPANY

SPGlobalDRTisaleaderinremediationandrestoration,providingbest-in-classservicetohandleemergencyandreconstructionneeds24/7.Ourgoalistohelpminimizetheinterruptiontoyourlifeandquicklymakeit\"likeitneverevenhappened\".

JOBDESCRIPTION

TheLeadTechnicianisanexperiencedfieldtechnicianwhocompletesjobsaccordingtoSPGlobalDRTprocessesandprovideshands-ondirectiontotechniciansonthejobsite.Inadditiontoperformingproductionwork,theLeadTechnicianhelpsestablishefficientjobflow,ensuresqualityandsafetystandardsaremet,andservesasapointofguidanceforthecrew.Drivingcompanyvehiclestoandbetweenjobsitesisanessential,regularpartofthisrole.

PRIMARYRESPONSIBILITIES

• CompletejobsaccordingtoSPGlobalDRTprocessesperworkorder,performingandguidingproductionwork.


• Drivecompanyvehiclestoandbetweenjobsitessafelyandasanessential,regularfunctionofthisrole.


• Transportcrew,tools,equipment,andmaterialstojobsitesandensurevehiclesareproperlyloadedandsecured.


• Performandevaluatemitigation/restorationactivitiesincludingwaterextraction,structuraldrying,set-upofspecialtyequipment,anddemolition.


• Establishefficientjobflow,setupstagingareasandequipment,andcoordinatetherequirementsforeachjob.


• Providehands-ondirectionandreal-timefeedbacktotechniciansonthejobsite.


• Ensurecrewsfollowprocessesandcompleteallworkpertheworkorderandscope.


• Identifysafetyhazards,communicatethem,andfollowandenforceallsafetyproceduresonthejobsite.


• Completeandreviewaccuratejobfiledocumentation,includingphotosandrequiredreadings.


• Communicateprofessionallywithcustomers,supervisors,andothertechnicianstomaintainefficientproduction.


• Performend-of-dayandend-of-jobcleanupandbreakdown,leavingthejobsitecleanandorderly.


• Resolveproblemsquicklyastheyariseandescalateconcernstothesupervisorasneeded.


• Protect,properlyuse,andmaintainequipment,tools,andvehicles,includingroutinevehiclechecks.


• Cleanandmaintainvehicles,equipment,warehouse,andofficeareas.


• Supportthedevelopmentoftechniciansbydemonstratingbestpracticesandsharingknowledge.

POSITIONREQUIREMENTS

• Highschooldiploma/GEDrequired.


• Priorfire/water/moldrestorationormitigationfieldexperiencepreferred.


• IICRCcertificationspreferred.


• Avaliddriver'slicense,acleandrivingrecord,andapprovalbyourinsurancecompanyarerequired,asdrivingisanessentialfunctionofthisposition.


• Abilityandwillingnesstodrivetojobsitedailyandtravellocallyoroutofstatewhennecessary.


• Abilitytolead,direct,andprovideconstructivefeedbacktoacrewonthejobsite.


• Effectivewrittenandoralcommunicationskills.


• Docusketchexperiencepreferred.


• Strongorganizational,time-management,andproblem-solvingskills.


• Mustbeabletoworkinpersonanddrivetojobsitesasneeded.Availableforweekendandafter-hourson-callrotation.


• MustbeauthorizedtoworklawfullyintheUnitedStatesandabletosuccessfullycompleteabackgroundchecksubjecttoapplicablelaw.

PHYSICALDEMANDS

• Frequentdrivingtoandbetweenjobsitesisanessentialfunctionofthisrole.


• Abilitytoregularlylift50poundsandliftupto100poundswithassistance.


• Repetitivepushing,pulling,lifting,andcarryingofobjectsthroughouttheday.


• Walkingandstandingforlongperiods,aswellassittingandclimbing.


• Abilitytoclimbladdersandworkatceilingheights.


• Abilitytoworkintightspaces(e.g.,crawlspacesunderbuildingsandattics).


• Exposuretochemicals,fumes,airborneparticles,andloudnoise.


• Occasionalexposuretoextremeconditionssuchasheat,cold,andnoxiousodors.


• Requiredtooccasionallyweararespiratorandotherpersonalprotectiveequipment(PPE).


• Physicalstaminaandmanualdexteritytoperformdemandingtasksthroughouttheday.

JobType:

• Full-Time, upto 40 hours per week.


• On-Call

Salary:$18-$22/hour,pendingexperience.

Benefits:

• 401(k)3%Match


• Health,Dental,Visioninsurance


• Vacation


• EachSERVPROfranchiseisindependentlyownedandoperated