Lead Warehouse Ops & Final-Mile Logistics

McCollister's Transportation.; Deacons (NJ); On-site; USD 75,000 - 85,000; Full time

Job summary

McCollister’s Global Services is seeking a hands-on Warehouse Operations Manager to lead daily warehouse and dock operations at our Burlington, New Jersey facility. This role oversees receiving, inventory controls, staging, and labor planning to deliver safe, organized, and customer-focused service for final-mile and related logistics projects.

The ideal candidate will have 5+ years in warehouse operations and at least 3 years of supervisory experience, with strong knowledge of WMS, Excel, and

Qualifications

• Five or more years of progressive experience in warehouse, distribution, transportation, final-mile, installation, or logistics operations.
• At least three years of experience directly supervising warehouse or operations employees.
• Experience managing receiving, inventory, staging, loading, labor planning, and dock operations.
• Experience with final-mile, white-glove, high-value installations is strongly preferred.
• Working knowledge of warehouse management systems, transportation systems, scanning technology, inventory controls, and Excel.

Responsibilities

• Direct all daily warehouse activities, including receiving, unloading, inspection, storage, staging, order preparation, loading, returns, and inventory control.
• Develop a daily dock and labor plan based on scheduled inbound shipments, outbound routes, installation projects, and customer requirements.
• Ensure freight is properly labeled, scanned, documented, protected, and staged before dispatch.
• Coordinate with dispatch and central planning to confirm that crews, equipment, tools, materials, and freight are ready before each route departs.
• Maintain accurate inventory records and investigate discrepancies, missing items, damaged products, and scanning exceptions.
• Lead, coach, and develop warehouse supervisors, leads, associates, forklift operators, and temporary employees.
• Establish clear daily expectations and hold employees accountable for safety, attendance, productivity, quality, and customer service.
• Conduct daily operational huddles to review workload, staffing, safety concerns, customer priorities, and previous-day performance.
• Cross-train employees to improve operational flexibility and provide coverage for critical warehouse functions.
• Address performance concerns promptly and partner with Human Resources when corrective action is required.
• Build a culture in which employees understand how their performance affects the customer, the driver, and the profitability of the branch.

Skills

Leadership

Communication

Coaching

Conflict Resolution

Problem Solving

Strategic Planning

Operational Oversight

Education

Bachelor's degree in logistics or related field

Tools

WMS

Microsoft Excel

Scanning technology

Job description

McCollister’s Global Services is seeking a hands-on Warehouse Operations Manager to lead daily warehouse and dock operations at our Burlington, New Jersey facility. This role oversees receiving, inventory controls, staging, and labor planning to deliver safe, organized, and customer-focused service for final-mile and related logistics projects.

The ideal candidate will have 5+ years in warehouse operations and at least 3 years of supervisory experience, with strong knowledge of WMS, Excel, and