Warehouse Ops Leader: Final-Mile & Safety Excellence

McCollister's; Burlington (NJ); On-site; USD 75,000 - 85,000; Full time

Job summary

McCollister’s Global Services in Burlington, New Jersey seeks a hands-on Warehouse Operations Manager to lead daily warehouse and dock operations. You will create a safe, organized, efficient, and customer-focused operation supporting final-mile transportation, white-glove delivery, fitness equipment installation, warehousing, and other specialized logistics services.

You will oversee receiving, inventory control, staging, load preparation, labor planning, and employee development, coordinating

Qualifications

• Five or more years of progressive experience in warehouse, distribution, or logistics operations.
• At least three years supervising warehouse or operations staff.
• Experience with receiving, inventory, staging, loading, and dock operations.
• Experience with final-mile, white-glove delivery, or installation projects is preferred.
• Strong leadership, communication, and problem-solving skills.

Responsibilities

• Direct all daily warehouse activities, including receiving, unloading, inspection, storage, staging, order preparation, loading, returns, and inventory control.
• Develop a daily dock and labor plan based on inbound shipments, outbound routes, installation projects, and customer requirements.
• Ensure freight is properly labeled, scanned, documented, and staged before dispatch.
• Coordinate with dispatch and central planning to ensure crews, equipment, tools, and freight are ready before each route departs.
• Maintain accurate inventory records and investigate discrepancies, missing items, damaged products, and scanning exceptions.
• Lead, coach, and develop warehouse supervisors, leads, associates, forklift operators, and temporary employees.
• Establish clear daily expectations and hold employees accountable for safety, attendance, productivity, quality, and customer service.
• Conduct daily operational huddles to review workload, staffing, safety concerns, customer priorities, and previous-day performance.
• Cross-train employees to improve operational flexibility and provide coverage for critical warehouse functions.
• Address performance concerns promptly and partner with Human Resources when corrective action is required.
• Build a culture in which employees understand how their performance affects the customer, the driver, and the profitability of the branch.

Skills

Leadership

Warehouse operations

Labor planning

Safety compliance

Process improvement

Job description

McCollister’s Global Services in Burlington, New Jersey seeks a hands-on Warehouse Operations Manager to lead daily warehouse and dock operations. You will create a safe, organized, efficient, and customer-focused operation supporting final-mile transportation, white-glove delivery, fitness equipment installation, warehousing, and other specialized logistics services.

You will oversee receiving, inventory control, staging, load preparation, labor planning, and employee development, coordinating