Lead Warehouse Operations Supervisor

Kids for the Future

Charlotte (NC)

On-site

USD 54,000 - 72,000

Full time

14 days+

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Job summary

SATO America LLC is seeking a detail‑oriented Warehouse Supervisor to lead floor operations, supervise and coach staff, and ensure accurate receiving, shipping, and inventory. You will drive productivity, safety, and process improvements on a daily basis on the Charlotte floor.

The ideal candidate has 4–6 years of warehouse leadership, strong hands‑on experience with ERP/WMS and Microsoft D365, and forklift certification.

Qualifications

Must have knowledge of inventory control and warehouse systems (ERP/WMS).
Solid working knowledge of Microsoft D365, especially Outlook and Excel.
4–6 years of warehouse or distribution experience, including supervisory responsibility.
Strong hands-on leadership style.
Ability to operate forklifts and warehouse equipment.
Forklift certification to train and certify all warehouse associates.

Responsibilities

Supervise day-to-day warehouse operations.
Assign daily work and adjust staffing as needed.
Lead, train, and coach warehouse associates. Provide disciplinary action when necessary.
Attract, retain and develop a collaborative and cohesive team.
Responsible for performance appraisals, timecard approval, and time off request approval for all warehouse associates.
Maintain a strong on-floor presence; assist with receiving, picking, packing, shipping, and staging as needed.
Hold regular meetings with warehouse associates.
Ensure standard operating procedures (SOPs) are current and followed consistently.
Respond to customer feedback and warehouse related corrective actions within the company quality system.