Lead Voice Agent Solutions Engineer

Deepgram; Oregon; Hybrid; USD 150,000 - 190,000; Full time

Job summary

Deepgram is hiring a Staff Sales Engineer, Voice Agent to drive adoption of our Voice Agent platform globally. You’ll lead technical wins, own discovery, and coordinate across teams to move deals from first call to production.

Expect to work with CX leaders and platform engineers, communicating clearly on latency, cost per minute, and integration patterns. You will report to the VP of Sales and build joint solutions with CCaaS and telephony partners.

Qualifications

• 7+ years in customer-facing technical roles such as solutions engineering, sales engineering, solutions architecture or forward‑deployed engineering, ideally at an API, CPaaS, CCaaS or conversational AI company.
• Hands‑on voice agent experience across the stack: telephony, orchestration and models (STT, TTS, LLMs).
• Builds demos/POCs/production integrations in Python, Node.js or similar.

Responsibilities

• Win voice agent deals: lead discovery, technical qualification, architecture and proofs of concept.
• Be the expert in the room: explain telephony stacks, latency, cost per minute and build vs. buy.
• Build what sells: ship demos and reference agents across LLMs and CCaaS platforms.
• Carry the number: own a quota tied to Voice Agent growth and manage pipeline and forecast.
• Bring field feedback to Product: translate deal patterns into API/docs requirements.

Skills

Solutions engineering

Sales engineering

Solutions architecture

Forward‑deployed engineering

Technical leadership

Tools

Python

Node.js

Job description

Deepgram is hiring a Staff Sales Engineer, Voice Agent to drive adoption of our Voice Agent platform globally. You’ll lead technical wins, own discovery, and coordinate across teams to move deals from first call to production.

Expect to work with CX leaders and platform engineers, communicating clearly on latency, cost per minute, and integration patterns. You will report to the VP of Sales and build joint solutions with CCaaS and telephony partners.