Lead Veterinary Receptionist

American Veterinary Group (AVG); Cairo (GA); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading veterinary hospital is seeking a Lead Veterinary Receptionist to provide outstanding patient care and client service. The role includes supervising staff, managing appointments, and ensuring efficient front desk operations. Ideal candidates will possess strong communication and organizational skills, along with a passion for animal care.

Benefits

Health Care Plan (Medical, Dental & Vision Options)

401k Match

Generous paid time off (PTO)

Six (6) weeks of paid Parental Leave

One (1) Work/Life Balance day off

Short-term and long-term disability options

Supplemental insurance options

Discounted Veterinary Care

Scrub allowance

Hands-on and E-training

Professional growth opportunities

Tuition assistance for prospective Veterinary Technician Students

Qualifications

• Prior customer service experience is essential.
• Ability to lift 40 lbs.
• Demonstrates professionalism and dependability.

Responsibilities

• Supervise other employees and maintain front of house duties.
• Answer phone calls and schedule appointments.
• Greet clients and maintain required paperwork.

Skills

Customer Service Experience

Communication Skills

Organizational Skills

Multi-tasking

Job description

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Description

Our hospital is seeking a Lead Veterinary Receptionist to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital.

The Lead Veterinary Receptionist is responsible for maintaining front of house duties. These tasks vary by day but can include: supervision of other employees, answering phone calls, scheduling appointments, greeting clients, maintaining hospital required paperwork and reviewing invoices or discharge instructions. To be successful in this role, clear communication and organizational skills are key!

Ideal Candidate

• Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi-task in a hands-on environment
• Energetic people-and-pet person with excellent work ethic and social and organizational skills
• Be compassionate/caring
• Willing to work flexible hours including weekends (holidays or Sundays optional)
• Can work individually, as well as on a team
• Self-starter personality that can complete daily tasks without the need for constant direction

Skills, Knowledge, & Expertise

• Prior Customer Service Experience
• Must be able to lift 40 lbs.

Benefits

• Health Care Plan (Medical, Dental & Vision Options)
• 401k Match
• Generous paid time off (PTO)
• Six (6) weeks of paid Parental Leave
• One (1) Work/Life Balance day off
• Short-term and long-term disability options
• Supplemental insurance options
• Discounted Veterinary Care
• Scrub allowance
• Hands-on and E-training
• Professional growth opportunities
• Tuition assistance for prospective Veterinary Technician Students

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Health Care Provider
• Industries
• Veterinary Services