Virtual Receptionist (U.S. and Mexico Only)

Hubstaff blog; United States; Remote; USD 30,000 - 45,000; Full time

Job summary

Join a leading remote team as a Virtual Receptionist where your communication skills will shine. You'll manage calls, qualify leads, and provide exceptional service from the comfort of your home. Enjoy a flexible schedule, gain valuable experience, and be part of a supportive environment that values your contributions.

Benefits

Work from home

Flexible hours

Supportive team environment

Qualifications

• 1+ year of customer service or call center experience.
• Reliable internet connection and a quiet workspace.
• Availability to work 25-40 hours per week.

Responsibilities

• Manage inbound calls with a welcoming tone.
• Qualify leads by asking targeted questions.
• Take clear, concise messages and document interactions.

Skills

Communication

Problem Solving

Adaptability

Tech-Savvy

Job description

Virtual Receptionist (U.S. and Mexico Only) full time

Smith.ai HQ: Remote, Remote, United States Remote job May 19

Join Our Team as a Virtual Receptionist – Where Every Call Counts!

Who We Are: We're more than just an answering service – we're the front line for clients across various industries, handling incoming calls, client intake, and essential call qualifications with warmth, professionalism, and precision. Our Virtual Receptionists are the heart of our operation, delivering exceptional service while working remotely.

What You’ll Do:

• Manage inbound calls with a welcoming tone and attentive ear.
• Efficiently screen and transfer calls, ensuring clients are connected to the right contact.
• Take clear, concise messages and accurately document client interactions.
• Qualify leads by asking targeted questions to gather essential information.
• Handle multiple clients with varying needs, adapting to different communication styles.

Why You’ll Love It Here:

• Work from the comfort of your home – no commute, no dress code!
• Gain valuable experience in customer service, client management, and communication.
• Be part of a dynamic team that values your contribution and fosters a supportive environment.

Who We’re Looking For:

• You’re a strong communicator who can stay calm under pressure.
• You’re quick on your feet and can handle back-to-back calls with professionalism.
• You’re tech-savvy and comfortable using call management software and CRM tools.
• You’re a problem solver who thrives in a fast-paced environment.
• 1+ year of customer service or call center experience (remote experience is a plus!)
• Reliable internet connection and a quiet, distraction-free workspace.
• Availability to work 25-40 hours per week, with shifts during business hours (8 AM - 6 PM ET).
• High-speed internet connection with a minimum of 50 Mbps download and 10 Mbps upload.

Ready to Apply? If you’re ready to make a real impact while working from home, we’d love to hear from you! Apply now and join a team that’s all about connection, communication, and care.