Receptionist - M-F 8:00am - 4:30pm

Pro Spine & Pain; Milwaukee (WI); Remote; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider in Wisconsin is seeking a full-time remote Receptionist to manage calls and assist with scheduling. The ideal candidate will have strong communication skills, customer service experience, and knowledge of HIPAA compliance. Join a dedicated team focused on improving patient care and outcomes.

Qualifications

• High school diploma required.
• At least 2 years of customer service experience.
• Excellent communication and strong time management skills.

Responsibilities

• Triaging calls and providing information.
• Assisting with scheduling appointments.
• Transferring calls as needed.

Skills

Communication

Time Management

Customer Service

HIPAA Compliance

Education

High school diploma

Tools

Microsoft Office

Job description

Receptionist

Department: Admin

Location: Remote

Reports To: Operations Manager

Employment Status: Full Time

FLSA Status: Non-Exempt

About The Employer

Founded in November 2020, Pain Physicians of Wisconsin is a group of Physicians, Nurse Practitioners, Physician Assistants, and support staff serving southeastern Wisconsin. Our goal is to help patients live healthier lives by easing pain and restoring function. Learn more at www.ppwhealth.com.

Position Summary

This role involves triaging calls, providing information, transferring calls, and assisting with scheduling, including appointments. This is a remote position.

Qualifications

• High school diploma
• Excellent communication skills
• At least 2 years of customer service experience
• Strong time management skills
• Knowledge of HIPAA compliance
• Understanding of company policies and procedures
• Proficiency with Microsoft Office

Note: Duties may evolve, and additional responsibilities may be assigned as needed.

We are an equal opportunity employer, welcoming applicants regardless of race, color, religion, sex, national origin, age, marital or veteran status, disability, or other protected status.