Lead Veterinary Hospital Operations

Petco; Mansfield, Northern (MA, KY); Hybrid; USD 28,000 - 44,000; Full time

Job summary

Petco Mansfield is seeking a Hospital Leader On Duty to oversee daily hospital operations and deliver outstanding client and patient care in our full-service veterinary hospital. You will lead the clinical and paraprofessional team, coordinate appointments, monitor anesthesia, and ensure EMR accuracy and patient safety.

Ideal candidates have leadership capabilities, strong communication, and experience in a veterinary setting; willingness to train staff and maintain a compassionate, professional

Qualifications

• Preferred 1 year of experience in a veterinary practice or related field.
• Demonstrated leadership capabilities and ability to guide a team.
• Excellent written and verbal communication skills.
• Strong telephone and computer skills for client coordination.
• Team player with professional demeanor in stressful situations.

Responsibilities

• Greet clients and patients, obtain vitals, and escort to exam rooms.
• Assist doctors with routine and emergency appointments, surgeries, and procedures.
• Perform patient restraint and handle laboratory samples as directed.
• Maintain electronic medical records and update patient histories.
• Monitor anesthesia and recovery, ensure patient safety post-op.
• Schedule appointments and route calls; educate clients on care.
• Train and supervise paraprofessional staff; maintain clean hospital.
• Order supplies and manage inventory; uphold Petco policies.

Skills

Leadership

Communication

Telephone skills

Computer skills

Team player

Customer service

EMR systems

Scheduling software

Microsoft Office

Tools

EMR systems

Scheduling software

Microsoft Office

Job description

Petco Mansfield is seeking a Hospital Leader On Duty to oversee daily hospital operations and deliver outstanding client and patient care in our full-service veterinary hospital. You will lead the clinical and paraprofessional team, coordinate appointments, monitor anesthesia, and ensure EMR accuracy and patient safety.

Ideal candidates have leadership capabilities, strong communication, and experience in a veterinary setting; willingness to train staff and maintain a compassionate, professional