Lead Veterinary Front Desk & Client Service Supervisor

Innovetive Petcare; Florida; On-site; USD 33,062 - 35,817; Full time

Benefits offered by this job

Competitive Compensation

Medical, Dental, and Vision Insurance

401(k) with Company Match

Paid Time Off (PTO)

Employee Pet Care Discounts

Job summary

Innovetive Petcare is seeking a Lead Veterinary Receptionist and Client Service Supervisor for Doral Centre Animal Hospital in Florida. This full-time position requires at least 2 years of veterinary client service experience and strong leadership skills. You will oversee daily front desk operations and ensure excellent service delivery while mentoring and developing the Client Service team.

Benefits include competitive pay, medical insurance, a 401(k) plan, and professional development opportunities. Join a team dedicated to exceptional care and service!

Qualifications

• Minimum 2+ years of experience in a Veterinary Hospital or similar environment.
• Confident in managing multiple priorities in a busy setting.
• Experience training and mentoring team members.

Responsibilities

• Lead daily front desk operations and ensure exceptional client experiences.
• Support appointment scheduling and client communication.
• Assist in recruiting and training new CSRs.

Skills

Veterinary client service experience

Leadership and mentoring

Conflict resolution

Strong communication skills

Organizational skills

Education

2+ years experience in a Veterinary setting

Bilingual English and Spanish

Tools

Veterinary software (Instinct, ezyVet, etc.)

Job description

Innovetive Petcare is seeking a Lead Veterinary Receptionist and Client Service Supervisor for Doral Centre Animal Hospital in Florida. This full-time position requires at least 2 years of veterinary client service experience and strong leadership skills. You will oversee daily front desk operations and ensure excellent service delivery while mentoring and developing the Client Service team.

Benefits include competitive pay, medical insurance, a 401(k) plan, and professional development opportunities. Join a team dedicated to exceptional care and service!