Veterinary Front Desk Manager: Lead Client Care

Innovetive Petcare; Wyoming (MA); On-site; USD 50,000 - 56,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Employee discounts

Flexible schedules

401K with company match

Paid days off for continuing education

Training and career development

Job summary

Innovetive Petcare's Melrose Animal Clinic is looking for a Client Service Supervisor to manage front desk operations, lead the client care team, and ensure exceptional service to clients and pets. The ideal candidate must have experience in veterinary reception or medical front office, along with strong leadership and communication skills. Benefits include paid time off, health insurance, and a 401K with company match. Join us to enhance your career in a fast-paced, rewarding environment.

Qualifications

• Previous experience in veterinary reception or medical front office required.
• Strong understanding of client service best practices.
• Highly organized with strong multitasking abilities.

Responsibilities

• Lead and support the front desk/client care team.
• Manage appointment scheduling and client communication.
• Ensure accurate data entry and financial processing.

Skills

Veterinary reception experience

Leadership

Communication skills

Conflict resolution

Multitasking

Tools

Veterinary practice management software

Job description

Innovetive Petcare's Melrose Animal Clinic is looking for a Client Service Supervisor to manage front desk operations, lead the client care team, and ensure exceptional service to clients and pets. The ideal candidate must have experience in veterinary reception or medical front office, along with strong leadership and communication skills. Benefits include paid time off, health insurance, and a 401K with company match. Join us to enhance your career in a fast-paced, rewarding environment.