Lead Vault Operations Supervisor

Loomis US; Memphis (TN); On-site; USD 54,000 - 57,000; Full time

Benefits offered by this job

Vacation and Sick Time (PTO)

Health & Dental Insurance

Vision Insurance

401(k) Plan

Life Insurance

Job summary

Loomis US is seeking a Vault Supervisor to lead daily vault operations, ensure security of cargo, and drive performance across branches in our cash management network. You will coach staff, enforce policies, and collaborate with sales, operations, and corporate teams to maintain high service levels.

The role requires at least 3 years in vault/cash processing, strong math and analytical skills, and proficiency with Microsoft Office and banking databases.

Qualifications

• Minimum of 3 years of operations experience in a vault, cash, or coin processing environment.
• Excellent analytical and math skills and accuracy are essential.
• Must possess solid written, verbal, and interpersonal skills.
• Proficiency with Microsoft Office Suite and banking database systems is required.

Responsibilities

• Provide coaching and skill development to employees on a consistent basis.
• Security of cargo and terminals through training, monitoring, and enforcement of policies and procedures.
• Investigating accidents and processing required paperwork.
• Developing and maintaining customer service capabilities among all operations staff.
• Responding to customer inquiries and/or complaints.
• Coordinating with sales, other branches and departments, District and corporate staff, other carriers, and vendors.
• Controlling overtime hours. Monitoring employee vacation schedules. Maintaining effectiveness and efficiency of operational functions
• Knowledge of transit vault, coin vault and CMS operations
• Consult with and accept advice/direction from the Operations/Branch Manager
• Oversee daily vault operations including but not limited to inventory management, opening, and closing of branch and check in/out
• Assume limited responsibilities during the absence of the Operations/Branch Manager on an “as needed” basis
• Direct vault operations, including structure and scheduling, establish procedure, enforce policy
• Control of losses through implementation of effective risk management, training, supervision, and discipline
• Control of damages and injuries, through implementation of safety programs, training, supervision, and discipline
• High level of observable safety, security and effectiveness of operating practices and use of equipment
• Timely completion of monthly commitments assigned by Operations/Branch in for tellers and other personnel as needed.
• Completion of all additional responsibilities that are assigned by the Branch Manager and/or other Management Team Members on an “as needed” basis

Skills

Analytical skills

Math skills

Written communication

Verbal communication

Interpersonal skills

Microsoft Office

Banking databases

Timekeeping systems

Cash processing equipment

Ability to work extended hours

Tools

Microsoft Office Suite

Banking database systems

Job description

Loomis US is seeking a Vault Supervisor to lead daily vault operations, ensure security of cargo, and drive performance across branches in our cash management network. You will coach staff, enforce policies, and collaborate with sales, operations, and corporate teams to maintain high service levels.

The role requires at least 3 years in vault/cash processing, strong math and analytical skills, and proficiency with Microsoft Office and banking databases.