Valet Attendant

PENN Entertainment, Inc.; Lake Charles (LA); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

PENN Entertainment, Inc. in Lake Charles, LA is seeking a valet attendant to greet guests, park and retrieve vehicles, and maintain guest service standards.

You will follow department policies, communicate effectively in English, and uphold confidentiality while delivering friendly, efficient service to guests during busy shifts.

Qualifications

• Must have a valid state Driver’s License with clean record in the last 3 years.
• Excellent customer service skills preferred.
• Ability to communicate effectively in English.
• Must be able to walk and climb stairs as required.

Responsabilités

• Greets arriving and departing guests.
• Parks guest vehicles in specified areas safely and efficiently.
• Retrieves customer vehicles on request.
• Performs drive-and-park assignments per department policies and procedures.
• Reports incidents to supervisor promptly.
• Maintains confidentiality in all company matters.

Connaissances

Valid driver’s license

Customer service

Verbal communication

English proficiency

Description du poste

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members’ financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Adheres to all departmental and property policies and procedures regarding guest service standards.
• Greets arriving and departing guests.
• Parks guest vehicles in specified areas in an efficient and safe manner.
• Retrieves customer vehicles from specified areas in an efficient and safe manner.
• Performs drive-and-park assignments per department policies and procedures.
• Promptly reports any incidents to supervisor.
• Performs all other related and compatible duties as assigned.
• Maintains strict confidentiality in all company matters.

Requirements

• Must possess a valid state Driver’s License with no careless motor vehicle accidents and no moving violations in the last three (3) years.
• Ability to drive all makes and models of motor vehicles.
• Must have effective verbal communication skills; must be able to speak and understand English.
• Must have excellent customer service skills.
• Ability to run on level surfaces as well as up and down stairs in order to park and retrieve vehicles as quickly as possible.