Lead US Payroll & Tax Services Manager

EY; Woodbridge Township (NJ); Hybrid; USD 90,000 - 165,000; Full time

Job summary

EY in Chicago, New York, Iselin and other locations seeks a Tax Services Manager, US Payroll Operate, to lead end-to-end US payroll delivery with a focus on client satisfaction and operational excellence. You will oversee new client implementations, payroll processing, and resource management while driving process improvements and innovative payroll solutions.

You will coordinate with EY services lines to offer a seamless one-EY experience, manage internal and external stakeholders, and mentor

Qualifications

• Bachelor's degree and relevant post-graduate qualification, preferably with an emphasis in Sciences, MIS, Finance or Accounting.
• 5-7 years of US payroll implementation; end to end payroll processing and payroll delivery management
• 10+ years of US payroll processing and compliance experience
• CPA and/or CPP is must; approved technical certification
• US Payroll implementation and project management experience
• Strong numbers acumen, including analytical abilities and proficient skills in Excel, MS Access, SQL Queries, or other leading data analytics tools in the market
• Experience in payroll integration with leading global HCM platform such as Workday, SAP HR, SuccessFactors or Oracle

Responsibilities

• Managing large US payroll projects or recurring payroll delivery processed on industry leading payroll software ensuring timeliness and accuracy, which will require ownership, project management, decisions and resolution, including the escalation of client, central support teams and internal country issues
• Create process and team to deliver quick and effective implementations for new clients
• Work with other EY services lines in providing a combined back office offering and ensuring client receives seamless "one-EY" experience
• Provide/drive innovation and continuous improvement for our global payroll solutions or tools
• Developing relationship with clients and become their trusted advisor
• Manage EY internal stakeholders, client and vendor communications and relationships
• Train, mentor and develop the team to provide them with required US payroll or technical knowledge to grow within the team
• Support business development and process improvements that helps growth of the US Payroll operations
• Identifying opportunities to improve our project delivery tools and templates
• Building on technical competence by keeping up to date on global trends, developments and regulations and applying them to moderately complex situations and undertaking non-routine, complex project-type work as requested by clients
• Defining future process after Go live and stabilization
• Raise red flags on any delays during implementations
• Prepare SOPs and workflow document for client payroll processing
• Work with other managers towards learned lessons and opportunities for improvements for future implementation
• Support Senior Manager in managing business development conversations, practice management and engagement economics

Skills

US Payroll process knowledge

Project management

Data analysis

Attention to detail

Effective communication

Education

Bachelor's degree

CPA or CPP certification

Tools

SAP

ADP Global View

Paychex

Paylocity

MasterTax

Job description

EY in Chicago, New York, Iselin and other locations seeks a Tax Services Manager, US Payroll Operate, to lead end-to-end US payroll delivery with a focus on client satisfaction and operational excellence. You will oversee new client implementations, payroll processing, and resource management while driving process improvements and innovative payroll solutions.

You will coordinate with EY services lines to offer a seamless one-EY experience, manage internal and external stakeholders, and mentor