Lead Underwriting Manager — Drive Profitable Partnerships

Citadel Insurance; Lehi, Northern (UT, KY); Hybrid; USD 90,000 - 140,000; Full time

Job summary

Citadel Insurance Services is seeking an Underwriting Manager to join our dynamic production team. This role emphasizes teamwork, technical underwriting expertise, and delivering superior service to brokers and clients.

You will manage broker books, create submissions and loss analyses, negotiate account placements, and drive revenue while expanding industry knowledge. Travel as needed to support placement and relationship development.

Qualifications

• Bachelor's degree preferred; equivalent experience and knowledge considered.
• 5+ years of relevant experience in a commercial insurance brokerage or underwriting role.
• Substantial and relevant experience in wholesale insurance brokerage or underwriting.
• Demonstrated understanding of commercial insurance coverages and relevant forms.
• Good history of working relationships with retail agents and markets.
• Highest level of customer relationship skills and negotiating talent to drive results.
• Independent judgment is required to plan, prioritize, and organize diversified workload.
• Critical attention to details.
• Proficient in Microsoft Office including Word, Outlook, and Excel.
• State Licensing - where required
• Ability to travel as needed.

Responsibilities

• Teaming up with Broker(s) to develop, manage and sustain profitable business through providing high level technical expertise, teamwork, and top-tier customer service.
• Managing a Broker's book of business in-house.
• Creating submissions, loss summaries and loss analysis exhibits, marketing schematic; based on deep knowledge of account, markets, and clients. And support of overall account placement strategy, in collaboration with Broker.
• Communicating and negotiating with underwriters and clients, in collaboration with Broker.
• Successfully negotiating account placements of new and/or renewal business in collaboration with Broker.
• Evaluating quotes and contract provisions offered by underwriters to highlight relevant variances in the support of placement success.
• Maintaining and developing solid relationships with clients, underwriters, and team members; including marketing calls to clients and underwriters on behalf of the Broker.
• Driving and supporting revenue goals.
• Continual enhancement of industry knowledge.]
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• COMPANY NAME: Citadel InsuranceKEY POINTS: Underwriting Manager, broker collaboration, revenue growth, risk analysis, industry knowledge
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Skills

Customer relations

Negotiation

Detail orientation

Independent judgment

Education

Bachelor's degree or equivalent

Tools

Microsoft Office (Word, Outlook, Excel)

Job description

Citadel Insurance Services is seeking an Underwriting Manager to join our dynamic production team. This role emphasizes teamwork, technical underwriting expertise, and delivering superior service to brokers and clients.

You will manage broker books, create submissions and loss analyses, negotiate account placements, and drive revenue while expanding industry knowledge. Travel as needed to support placement and relationship development.