Lead UKG WFM Consultant — Implementations & Optimization

RSM US LLP; Dallas (TX); On-site; USD 85,000 - 162,000; Full time

Benefits offered by this job

Competitive benefits

Flexible schedule

Total rewards information

Job summary

RSM US LLP seeks a Lead Consultant for UKG Pro Workforce Management implementations to drive discovery, requirements documentation, configuration and go-live support. You will manage client interactions and coordinate with cross-functional teams to deliver optimal WFM solutions.

You will lead workshops, ensure testing quality, and help shape future-state designs while maintaining project timelines and client satisfaction. Strong communication skills and UKG proficiency are essential.

Qualifications

• 3+ years of UKG Workforce Management (Workforce Dimensions) experience.
• Experience with UKG Workforce Management implementation methodology and process.
• Experience with joint UKG Pro and Workforce Dimensions implementations is a plus.
• Proven success communicating with clients, uncovering their needs and developing best practice solutions.

Responsibilities

• Serve as Lead Consultant for UKG Pro Workforce Management implementations
• Lead client discovery sessions and document functional and technical requirements
• Consult with client to develop best fit future state solution
• Collaborate with other solution consultants to configure and test client solution
• Lead solution development and solution review workshops
• Provide quality control over solution build and unit testing
• Support development of client test strategy, including test cases
• Proactively manage solution delivery risk and develop mitigation strategies
• Support clients through UAT, deployment and go live
• Work closely with UKG Pro consultants for joint UKG Pro/UKG Pro WFM implementations
• Collaborate seamlessly with cross functional consultants to deliver the optimal client solution
• Conduct UKG WFM assessments, provide customers with best practice recommendations and future state enhancements.

Skills

Project management

Client communication

UKG Pro

Workforce Dimensions

Tools

UKG Pro

Job description

RSM US LLP seeks a Lead Consultant for UKG Pro Workforce Management implementations to drive discovery, requirements documentation, configuration and go-live support. You will manage client interactions and coordinate with cross-functional teams to deliver optimal WFM solutions.

You will lead workshops, ensure testing quality, and help shape future-state designs while maintaining project timelines and client satisfaction. Strong communication skills and UKG proficiency are essential.