Lead Transport & Dispatch Specialist

Service Corporation International; Whittier (CA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental

Vision

HSA contributions

FSA

Sick leave

Long-term disability

Life insurance

401(k) matching

Employee assistance program

Job summary

Service Corporation International is seeking a Transport Specialist II in California to lead decedent removal, transportation, and dispatch operations with a focus on efficiency and dignity. You will train staff, supervise dispatch activities, and ensure accurate HMIS data and documentation.

The role requires five years in removal/transport within funeral services, strong leadership, and excellent organizational skills.

Qualifications

• Minimum five years of experience as removal/transport driver in funeral services.
• Funeral Directors license preferred.
• Strong organizational and communication abilities.
• Proficient with HMIS and MS Office tools.

Responsibilities

• Manage decedent removal, transportation, and dispatch across shifts.
• Train removal staff on protocols and paperwork (SOPs).
• Oversee quality control with ride-alongs and documentation systems.
• Coordinate with Mortuary Office, Arrangements Department, and families.
• Ensure compliance with safety, attendance, and policy requirements.
• Maintain and update dispatch data and performance metrics.

Skills

Organizational skills

Communication skills

Leadership

MS Office

Detail-oriented

Training staff

Education

Funeral Directors license (preferred)

Tools

HMIS

MS Office

Job description

Service Corporation International is seeking a Transport Specialist II in California to lead decedent removal, transportation, and dispatch operations with a focus on efficiency and dignity. You will train staff, supervise dispatch activities, and ensure accurate HMIS data and documentation.

The role requires five years in removal/transport within funeral services, strong leadership, and excellent organizational skills.