Lead Trainer & Senior Tax Specialist IV

Travis County Clerk; Texas; Vor Ort; USD 60.000 - 90.000; Vollzeit

Zusammenfassung

Travis County Clerk is seeking a Tax Specialist IV within the Property Tax Division to lead training initiatives, coach staff, and conduct performance reviews. The role focuses on developing procedures, quality assurance, and ongoing staff development to strengthen accuracy and efficiency in tax-related processes.

Under limited supervision, the position handles advanced clerical tasks across registrations, title services, and financial reporting, while guiding a team toward improved performance

Qualifikationen

• Experience in training and developing staff across an office or department.
• Ability to analyze performance trends and conduct QA audits.
• Strong customer service orientation with ability to handle diverse stakeholders.

Aufgaben

• Oversee new employee orientation and training.
• Conduct 30-, 60-, 90-, and 120-day reviews.
• Develop and document procedures and training materials.
• Provide ongoing coaching and guidance to improve accuracy and consistency.
• Lead and mentor staff; supervise as required.
• Perform duties related to registrations, motor vehicle titles, tax payments and court fees.

Kenntnisse

Training & coaching

Performance analytics

Customer service

Quality audits

Financial administration

Ausbildung

High School diploma or GED

Jobbeschreibung

Travis County Clerk is seeking a Tax Specialist IV within the Property Tax Division to lead training initiatives, coach staff, and conduct performance reviews. The role focuses on developing procedures, quality assurance, and ongoing staff development to strengthen accuracy and efficiency in tax-related processes.

Under limited supervision, the position handles advanced clerical tasks across registrations, title services, and financial reporting, while guiding a team toward improved performance