Lead Ticket Checker

Vail Resorts; New Hampshire; On-site; USD 30,307 - 39,950; Full time

Benefits offered by this job

Free employee passes

Employee discounts

401(k) retirement plan

Training and development

Job summary

Vail Resorts is seeking a Lead Ticket Checker to oversee the ticket scanning department during the winter season. The role focuses on safety, team leadership, and efficient operations in alpine conditions.

Seasonal positions are rolling until filled, with a December 15th application deadline or until filled. Responsibilities include supervising daily operations, addressing equipment and ticket issues, training staff, and coordinating with lift operations to ensure smooth maze setups.

Qualifications

• Excellent communication in English and ability to present information in group settings.
• Ability to lead others.
• Willing and able to work outdoors in alpine weather conditions.

Responsibilities

• Supervise the daily operations and safety of the scanning department.
• Be a point of escalation to support scanning equipment issues, ticket/pass problems, and ticket/pass misuse.
• Monitor daily job performance of the team, as well as provide and document coaching and discipline.
• Monitor staffing levels, and make adjustments as needed.
• Report and staff safety incidents to the manager immediately.
• Plan and assist with orientations, trainings, and payroll.
• Perform audits to track the performance of the scanning team.
• Work with the lift operations team to ensure efficiency of maze set ups.
• Other duties as assigned.

Skills

Communication

Leadership

Skiing skills

Tools

Microsoft Office

Job description

Lead Ticket Checker

As a Ticket Checker Lead, you will help provide an experience of a lifetime for our guests and other employees. The Team Leader will oversee the daily operations of the ticket scanning department. You should be a leader who is friendly, approachable, and detail-oriented. The ideal candidate should enjoy working outdoors in alpine weather conditions.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Job Specifications

• Starting Wage: $21.92/hr - $29.22/hr
• Employment Type: Winter Seasonal 2026/2027
• Shift Type: Full Time hours available
• Minimum Age: At least 18 years of age
• Housing Availability: No

Job Responsibilities

• Supervise the daily operations and safety of the scanning department.
• Be a point of escalation to support scanning equipment issues, ticket/pass problems, and ticket/pass misuse.
• Monitor daily job performance of the team, as well as provide and document coaching and discipline.
• Monitor staffinglevels, and make adjustments as needed.
• Report and staff safety incidents to the manager immediately.
• Plan and assist with orientations, trainings, and payroll.
• Perform audits to track the performance of the scanning team.
• Work with the lift operations team to ensure efficiency of maze set ups.
• Other duties as assigned.

Job Requirements

• Excellent communication skills (English) and ability to present information in group settings.
• Ability to lead others.
• Intermediate or above skiing and riding skills.
• Willing and able to work outdoors in all alpine weather conditions.
• Ability to stand for the entire shift.
• Ability to multi-task and make solid decisions.
• Proficiency with Microsoft Office.
• Willingness to learn company computer applications.

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons.
• MORE employee discounts on lodging, food, gear, and mountain shuttles.
• 40% retail discounts.
• 401(k) Retirement Plan.
• Employee Assistance Program.
• Excellent training and professional development.
• Referral Program.
• Chance to grow through Epic Service - our leading training and development experience.
• Wellness benefits to fuel your success.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 515783

Reference Date: 07/14/2026

Job Code Function: Scanning