Lead Ticket Checker

Vail Resorts; Leavenworth (WA); On-site; USD 46,000 - 61,000; Full time

Benefits offered by this job

Ski/Mountain Passes for employees

Employee discounts on lodging, food, &

401(k) Retirement Plan

Employee Assistance Program

Excellent training and professional开发

Referral Program

Job summary

Stevens Pass Mountain Resort in Leavenworth, WA is seeking a Lead Ticket Checker to supervise the ticket scanning team and ensure efficient daily operations. The role emphasizes safety, coaching, and problem escalation in an alpine outdoor setting.

The ideal candidate will have strong leadership, excellent English communication, and skiing/riding skills, with a willingness to work outdoors in all weather conditions. Seasonal winter employment, full-time hours available, housing may be provided.

Qualifications

• Excellent communication skills (English) and ability to present information in group settings.
• Ability to lead others.
• Intermediate or above skiing and riding skills.
• Willing and able to work outdoors in all alpine weather conditions.
• Ability to stand for the entire shift.
• Ability to multi‑task and make solid decisions.
• Proficiency with Microsoft Office.
• Willingness to learn company computer applications.

Responsibilities

• Supervise the daily operations and safety of the scanning department.
• Be a point of escalation to support scanning equipment issues, ticket/pass problems, and ticket/pass misuse.
• Monitor daily job performance of the team, provide and document coaching and discipline.
• Monitor staffing levels, and make adjustments as needed.
• Report and record safety incidents to the manager immediately.
• Plan and assist with orientations, trainings, and payroll.
• Perform audits to track the performance of the scanning team.
• Work with the lift operations team to ensure efficiency of maze set up.
• Other duties as assigned.

Skills

Leadership

Communication

Outdoor work

Skiing/riding skills

Microsoft Office

Team supervision

Tools

Microsoft Office

Job description

Lead Ticket Checker

As a Ticket Checker Lead, you will help provide an experience of a lifetime for our guests and other employees. The Team Leader will oversee the daily operations of the ticket scanning department. You should be a leader who is friendly, approachable, and detail‑oriented. The ideal candidate should enjoy working outdoors in alpine weather conditions.

Job Specifications

• Starting Wage: $21.92/hr – $29.22/hr
• Employment Type: Winter Seasonal 2026/27
• Shift Type: Full Time hours available
• Minimum Age: At least 18 years of age
• Housing Availability: Yes

Job Responsibilities

• Supervise the daily operations and safety of the scanning department.
• Be a point of escalation to support scanning equipment issues, ticket/pass problems, and ticket/pass misuse.
• Monitor daily job performance of the team, provide and document coaching and discipline.
• Monitor staffing levels, and make adjustments as needed.
• Report and record safety incidents to the manager immediately.
• Plan and assist with orientations, trainings, and payroll.
• Perform audits to track the performance of the scanning team.
• Work with the lift operations team to ensure efficiency of maze set up.
• Other duties as assigned.

Job Requirements

• Excellent communication skills (English) and ability to present information in group settings.
• Ability to lead others.
• Intermediate or above skiing and riding skills.
• Willing and able to work outdoors in all alpine weather conditions.
• Ability to stand for the entire shift.
• Ability to multi‑task and make solid decisions.
• Proficiency with Microsoft Office.
• Willingness to learn company computer applications.

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family, and free ski lessons.
• More employee discounts on lodging, food, gear, and mountain shuttles.
• 401(k) Retirement Plan.
• Employee Assistance Program.
• Excellent training and professional development.
• Referral Program.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by applicable law.

Requisition ID: 515394
Reference Date: 07/14/2026
Job Code Function: Scanning

Location: Leavenworth, WA, US
Company: Stevens Pass Mountain Resort