Lead Ticket Checker

Vail Resorts; Town of Vermont (WI); On-site; USD 30,196 - 40,253; Full time

Benefits offered by this job

Ski passes

Discounted lift tickets

Free ski lessons

Lodging discounts

401(k) plan

Employee assistance

Training program

Referral program

Job summary

Vail Resorts in Vermont is seeking a Lead Ticket Checker for Stowe Mountain Resort for Winter Seasonal 2026/27. You will supervise the scanning department's daily operations outdoors in alpine conditions and guide the team toward safety and efficiency.

The role requires strong English communication, leadership, and the ability to motivate staff. Starting wage ranges from $21.92 to $29.22 per hour, with full-time and part-time shifts, housing options, and valuable ski industry benefits.

Qualifications

• Excellent communication in English; presentation skills.
• Ability to lead and motivate others.
• Willingness to work outdoors in alpine weather.
• Ability to stand for the entire shift.

Responsibilities

• Supervise daily operations and safety of the scanning department.
• Serve as escalation point for equipment issues and ticket problems.
• Coach staff and monitor performance; document discipline.
• Coordinate with lift operations for maze setup and staffing.
• Plan orientations, trainings, and payroll; perform audits.

Skills

Leadership

Communication

Outdoor work

Team motivation

Decision making

Tools

Microsoft Office

Job description

Lead Ticket Checker – Stowe Mountain Resort (Winter Seasonal 2026/27)

Join our team for the upcoming winter season and help provide guests with a memorable experience while overseeing the daily operations of the ticket scanning department.

Job Summary

As a Ticket Checker Lead, you will supervise the daily operations and safety of the scanning department, handle escalation for equipment or ticket issues, and support your team through coaching and performance monitoring. You will work outdoors in alpine weather conditions and lead staff toward safety and efficiency.

Job Responsibilities

• Supervise daily operations and safety of the scanning department.
• Serve as a point of escalation for scanning equipment issues, ticket/pass problems, and misuse.
• Monitor daily job performance, provide coaching and document discipline.
• Monitor staffing levels and make adjustments as needed.
• Report safety incidents to the manager immediately.
• Plan and assist with orientations, trainings, and payroll.
• Perform audits to track team performance.
• Work with lift operations to ensure efficient maze setup.
• Perform other duties as assigned.

Job Requirements

• Excellent communication skills (English) and ability to present information in group settings.
• Ability to lead and motivate others.
• Intermediate or above skiing and riding skills.
• Willing and able to work outdoors in all alpine weather conditions.
• Ability to stand for the entire shift.
• Ability to multi‑task and make solid decisions.
• Proficiency with Microsoft Office.
• Willingness to learn company computer applications.

Job Specifications

• Starting Wage: $21.92/hr - $29.22/hr.
• Employment Type: Winter Seasonal 2026/2027.
• Shift Type: Full Time and Part Time hours available.
• Minimum Age: At least 18 years of age.
• Housing Availability: Yes.

Employee Benefits

• Ski/Mountain Perks: Free passes for employees, discounted lift tickets for friends and family, and free ski lessons.
• Employee discounts on lodging, food, gear, and mountain shuttles.
• 401(k) Retirement Plan.
• Employee Assistance Program.
• Excellent training and professional development.
• Referral Program.

All applicants will be considered regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by applicable law.