Lead Terminal Operations Manager – Flexible Hours

Saia Inc.; Charlotte (NC); Vor Ort; USD 55.000 - 75.000; Vollzeit

Zusammenfassung

Saia Inc. is seeking a terminal operations leader to manage planning and daily activities at a major terminal. You will oversee pickup, delivery, dock operations, and admin tasks while directing staff and ensuring safe, efficient performance.

Responsibilities include optimizing operations with data analytics, coordinating staffing, and ensuring compliance with safety rules and company policies. Strong communication and problem-solving skills are essential.

Qualifikationen

• Bachelor’s degree in business or a related field.
• 5+ years of terminal operations experience.
• Knowledge of Microsoft Office and transportation management applications.
• Ability to work flexible hours.

Aufgaben

• Directs and coordinates the activities of terminal employees to provide cost effective, timely, and quality service to customers.
• Investigates customer complaints and resolves problems.
• Provides the necessary equipment, tools, and training to staff to ensure safe and efficient operations.
• Coordinates staffing levels and work scheduling to maximize terminal productivity.
• Oversees compliance with company policies and procedures, safety rules, and governmental regulations.
• Uses software, data, and analytics to optimize operations, track production metrics, and anticipate and resolve problems.
• Interviews, selects, and onboards terminal employees.
• Facilitates good employee relations through motivation, feedback, and coaching.

Kenntnisse

Terminal operations

Leadership

Flexible hours

Ausbildung

Bachelor’s degree in business or related field

Tools

Microsoft Office

Transportation management software

Jobbeschreibung

Saia Inc. is seeking a terminal operations leader to manage planning and daily activities at a major terminal. You will oversee pickup, delivery, dock operations, and admin tasks while directing staff and ensuring safe, efficient performance.

Responsibilities include optimizing operations with data analytics, coordinating staffing, and ensuring compliance with safety rules and company policies. Strong communication and problem-solving skills are essential.