Terminal Operations Lead

Saia Sales; Arizona; On-site; USD 85,000 - 115,000; Full time

Job summary

Saia is seeking a seasoned Terminal Operations Manager to oversee planning and daily activities at a busy terminal. You will coordinate pickup and delivery, dock operations, staffing, safety, and performance metrics to ensure timely, cost-effective service.

The ideal candidate has a bachelor's degree in business and 5+ years of terminal operations experience, plus proficiency with Microsoft Office and transportation management applications.

Qualifications

• Bachelor's degree in business or related field is required.
• 5+ years of terminal operations experience.
• Proficiency in Microsoft Office and transportation management applications.
• Ability to work flexible hours.

Responsibilities

• Directs and coordinates the activities of terminal employees to provide cost effective, timely, and quality service to customers.
• Investigates customer complaints and resolves problems.
• Provides the necessary equipment, tools, and training to staff to ensure safe and efficient operations.
• Coordinates staffing levels and work scheduling to maximize terminal productivity.
• Oversees compliance with company policies and procedures, safety rules, and governmental regulations.
• Uses software, data, and analytics to optimize operations, track production metrics, and anticipate and resolve problems.
• Interviews, selects, and onboards terminal employees.
• Facilitates good employee relations through motivation, feedback, and coaching.

Skills

Terminal operations experience

MS Office

Transportation management applications

Flexible hours

Education

Bachelor's degree in business or related field

Tools

Microsoft Office

Transportation management software

Job description

Saia is seeking a seasoned Terminal Operations Manager to oversee planning and daily activities at a busy terminal. You will coordinate pickup and delivery, dock operations, staffing, safety, and performance metrics to ensure timely, cost-effective service.

The ideal candidate has a bachelor's degree in business and 5+ years of terminal operations experience, plus proficiency with Microsoft Office and transportation management applications.