Lead Teller — Vault & Member Service Leader

Skyla Credit Union; Kings Mountain (NC); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Medical, Vision, Dental

6% Match 401(k)

Tuition Reimbursement

Paid Time Off

Quarterly Well Being Benefit

Interest Rate Perks on Deposit andLoan

Job summary

Skyla Credit Union is seeking a teller to support branch operations with a focus on accurate transaction processing and member service. You will assist tellers, maintain cash controls, and ensure compliance with internal procedures.

Ideal candidates will have a High School diploma, at least six months retail teller experience, and strong communication skills. The role includes opportunities for growth within a collaborative community-focused credit union.

Qualifications

• High School diploma or equivalent is required.
• Six months retail teller or retail experience preferred.
• Excellent communication and interpersonal skills are required.
• Ability to handle high volume of transactions accurately.
• Basic computer skills including Microsoft Outlook are required.

Responsibilities

• Greet and serve members professionally while processing transactions.
• Balance vault cash and monitor/maintain vault operations daily.
• Ensure adherence to Member Service Expectations and monitor tellers.
• Lead teller-like duties and assist with escalated member issues.
• Educate members on credit union products and services.
• Collaborate with Branch Manager to evaluate teller performance and training.

Skills

Communication skills

Interpersonal skills

High-volume transaction handling

Education

High School diploma or equivalent

Tools

Microsoft Outlook

Job description

Skyla Credit Union is seeking a teller to support branch operations with a focus on accurate transaction processing and member service. You will assist tellers, maintain cash controls, and ensure compliance with internal procedures.

Ideal candidates will have a High School diploma, at least six months retail teller experience, and strong communication skills. The role includes opportunities for growth within a collaborative community-focused credit union.