Community Teller — Impactful Member Service & Growth

Skyla Credit Union; Charlotte (NC); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Medical, vision, dental

6% Match 401(k)

Tuition Reimbursement

Paid Community Volunteer Opportunity

Paid Time Off

Quarterly Well Being Benefit

Interest Rate Perks on Deposit andLoan

Job summary

Skyla Credit Union in Charlotte, NC is seeking a friendly Teller to support daily transactions and member service. Under supervision, you will handle deposits, withdrawals, checks, and payments, while maintaining accuracy and compliance with policies.

You will greet members, promote CU products, process Visa payments, and balance cash drawers daily. A high school diploma and basic computer skills are required; retail teller experience is preferred.

Qualifications

• Excellent communication and interpersonal skills are essential.
• Six months retail teller or retail experience preferred.
• Must have basic computer skills and ability to use Microsoft Outlook.
• Ability to interact professionally with members and teammates.

Responsibilities

• Receives and handles deposits of all types, ensuring proper endorsement on negotiable instruments.
• Greet and welcome members and visitors, provide prompt, efficient, and accurate service in processing transactions.
• Adheres to check cashing and deposit hold policies and all job-related policies.
• Comply with federal regulations and credit union policies, including Bank Secrecy Act.
• Issues official checks and handles cash withdrawals.
• Processes Visa payments and cash advances, as well as coin transactions.
• Assist with member record updates and change of addresses/phone numbers.
• Balance cash drawers daily and report results; open and post night drop deposits as needed.
• Educate members on credit union products and services.

Skills

Excellent communication

Interpersonal skills

Customer service

Basic computer skills

Member interaction

Education

High School diploma or equivalent

Tools

Microsoft Outlook

Job description

Skyla Credit Union in Charlotte, NC is seeking a friendly Teller to support daily transactions and member service. Under supervision, you will handle deposits, withdrawals, checks, and payments, while maintaining accuracy and compliance with policies.

You will greet members, promote CU products, process Visa payments, and balance cash drawers daily. A high school diploma and basic computer skills are required; retail teller experience is preferred.