Community-Focused Teller – Member Service Pro

Skyla Credit Union; Gastonia (NC); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical

Vision

Dental

6% Match 401(k)

Tuition Reimbursement

Paid Community Volunteer Opportunity

Paid Time Off

Quarterly Well Being Benefit

Interest Rate Perks on Deposit andLoan

Interest Rate Perks on Deposit andLoan

Job summary

Skyla Credit Union in Lowell, NC is hiring a full-time teller to support member transactions and deposits with accuracy and a friendly, service-focused approach. Under supervision, you will handle deposits, withdrawals, checks, and payments, while maintaining compliance with policies and federal regulations.

This role emphasizes community service, teamwork, and professional development. Ideal candidates have 6 months of retail teller experience, strong communication skills, and the ability to

Qualifications

• High School diploma or equivalent.
• Six months retail teller or retail experience preferred.
• Excellent communication and interpersonal skills and a desire to interact with members.
• Ability to handle high volume of transactions accurately and efficiently.
• Must have basic computer skills and ability to use Microsoft Outlook.

Responsibilities

• Receives and handles deposits of all types, ensuring proper endorsement on negotiable instruments within these deposits.
• Greet and welcome members and visitors to the credit union in a professional manner. Provide prompt, efficient, and accurate service in the processing of transactions.
• Adheres at all times to the check cashing policy and deposit hold policy and all policies related to job responsibilities.
• Comply with all federal regulations, credit union policies and procedures, including Bank Secrecy and the USA Patriot Act.
• Issues official checks.
• Handles the disbursement of cash withdrawals.
• Processes Visa payments and cash advances.
• Processes coin transactions.
• Balances cash drawers daily.
• Under dual control opens and posts night drop deposits daily.
• Educates members on the features and benefits of Credit Union products and services.

Skills

Excellent communication

Interpersonal skills

Customer service

High volume transactions

Education

High School diploma or equivalent

Tools

Microsoft Outlook

Job description

Skyla Credit Union in Lowell, NC is hiring a full-time teller to support member transactions and deposits with accuracy and a friendly, service-focused approach. Under supervision, you will handle deposits, withdrawals, checks, and payments, while maintaining compliance with policies and federal regulations.

This role emphasizes community service, teamwork, and professional development. Ideal candidates have 6 months of retail teller experience, strong communication skills, and the ability to