Lead Teller: Elevate Service & Growth in Banking

TruStone Financial Credit Union; Minneapolis (MN); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Paid time off (22 days)

10+ holidays

401(k) with employer match

Disability insurance

Life insurance

Tuition reimbursement

Career development opportunities

Employee discounts

Job summary

TruStone Financial Credit Union in Minneapolis is seeking a Lead Teller to deliver friendly service, open memberships, and handle routine inquiries and transactions. You will drive branch results by promoting TruStone products and ensuring compliance with policies.

The role requires cash handling experience, strong communication, and the ability to train staff while maintaining a professional appearance and reliable attendance.

Qualifications

• High school diploma or equivalent required.
• Two years of cash handling or customer service experience preferred.
• Knowledge of banking regulations is a plus.
• Experience training others is a plus.
• Strong communication and problem-solving abilities.
• Reliable attendance and professional appearance.

Responsibilities

• Welcome members and provide friendly, helpful service.
• Open new memberships and accounts with required information.
• Promote, sell and refer TruStone products and services.
• Process routine inquiries and transactions accurately.
• Support branch goals through active participation in sales programs.
• Ensure teller activities align with TruStone procedures.

Skills

Interpersonal skills

Problem solving

Verbal & written communication

Math proficiency

Organization skills

Education

High school diploma or equivalent

Job description

TruStone Financial Credit Union in Minneapolis is seeking a Lead Teller to deliver friendly service, open memberships, and handle routine inquiries and transactions. You will drive branch results by promoting TruStone products and ensuring compliance with policies.

The role requires cash handling experience, strong communication, and the ability to train staff while maintaining a professional appearance and reliable attendance.