Lead Teller — Customer Service & Cash Expert

S&T Bank; Penn Township (IA); On-site; USD 23,000 - 34,000; Full time

Job summary

At S&T Bank, the Customer Service Representative supports the branch by handling a variety of transactions at the window and delivering exceptional service. You balance cash, verify customer identities, process deposits and withdrawals, and refer customers to specialists as needed.

Requirements include a high school diploma (or equivalent) and completion of the bank's retail training program. You will work with branch leadership to meet sales and service goals while maintaining compliance

Qualifications

• Establishes accuracy and balancing skills daily.
• Uses bank computer systems to operate a customer service window.

Responsibilities

• Operates a customer service window with accuracy and efficiency.

Skills

Customer service

Cash handling

Balancing

Fraud awareness

Verbal communication

Sales and service

Education

High school diploma or equivalent

Retail training program

Tools

Banking software

Job description

At S&T Bank, the Customer Service Representative supports the branch by handling a variety of transactions at the window and delivering exceptional service. You balance cash, verify customer identities, process deposits and withdrawals, and refer customers to specialists as needed.

Requirements include a high school diploma (or equivalent) and completion of the bank's retail training program. You will work with branch leadership to meet sales and service goals while maintaining compliance