Lead Teller: Elevate Customer Service & Cash Operations

Associated Bank; Omaha (NE); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Retirement plans

Volunteer time off

Diversity-focused Colleague Resource-G

Career development opportunities

Well-being programs and incentives

Employee stock purchase plan

Job summary

Associated Bank is hiring a Teller to provide fast, friendly service, process a variety of customer transactions, and maintain accurate records. The role supports branch operations, promotes products, and maintains security and policy adherence.

Applicants should have 2-4 years of teller or cash handling experience, with strong customer service and operations skills. A high school diploma or equivalent is required.

Qualifications

• 2-4 years Teller (or equivalent cash handling) and strong customer service and operations skills.
• Experience handling cash transactions accurately and securely.
• Ability to promote bank products and assist customers effectively.

Responsibilities

• Provide fast, friendly customer service by processing transactions (cashing checks, deposits, withdrawals) in accordance with policies.
• Balance cash drawer daily and ensure accurate records and security procedures.
• Coordinate teller operations, support cash audits, and assist with training where needed.
• Identify customer needs and refer to colleagues for appropriate financial solutions.

Skills

Customer service

Cash handling

Operations support

Communication

Education

High School diploma or equivalent

Job description

Associated Bank is hiring a Teller to provide fast, friendly service, process a variety of customer transactions, and maintain accurate records. The role supports branch operations, promotes products, and maintains security and policy adherence.

Applicants should have 2-4 years of teller or cash handling experience, with strong customer service and operations skills. A high school diploma or equivalent is required.