Lead Teller & Cash Operations Supervisor

Dexsta Federal Credit Union; Town of Middletown (NY); On-site; USD 25,000 - 41,000; Full time

Job summary

Dexsta Federal Credit Union in Middletown, DE is seeking a Teller Operations Supervisor responsible for all teller functions and cash handling, including supervising staff and ensuring accurate cash management.

The role involves enforcing policies, training tellers and front desk, maintaining cash vault, handling audits, solving member issues, and supporting cross-sales of credit union products in a compliant, customer-focused environment.

Qualifications

• High school diploma required.
• Cash handling and settlement experience.
• Customer service experience.

Responsibilities

• Follow all policies, procedures, and laws including Reg CC, BSA, CIP, OFAC and USA Patriot Act/CIP.
• Direct and train teller personnel and front desk duties.
• Maintain the cash vault and manage cash shipments.
• Resolve member problems and approve exceptions.
• Cross-sell credit union products and services.
• Oversee ATM/CDM/TRC maintenance and settlement.
• Prove branch daily work and assist tellers with questions.

Skills

Cash handling

Customer service

Teller trainer

Verbal communication

Education

High school diploma

Tools

Banking software

Job description

Dexsta Federal Credit Union in Middletown, DE is seeking a Teller Operations Supervisor responsible for all teller functions and cash handling, including supervising staff and ensuring accurate cash management.

The role involves enforcing policies, training tellers and front desk, maintaining cash vault, handling audits, solving member issues, and supporting cross-sales of credit union products in a compliant, customer-focused environment.