Lead Technician - Water Restoration

Workstream; Nashville (TN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, and vision insurance

Simple IRA with company match

Travel pay + cell phone reimbursement

Paid training & referral bonuses

Job summary

ServiceMaster by Cornerstone in Nashville, TN is seeking a Lead Technician to manage water, mold and trauma/bio remediation projects, supervise technicians, and coordinate documentation and safety on-site.

You will perform extraction, demolition, cleaning, and moisture monitoring, while communicating clearly with customers and maintaining brand standards. A high school diploma and restoration experience are preferred, with IICRC certifications a plus.

Qualifications

• High school diploma or equivalent required.
• Restoration experience preferred.
• Strong leadership, communication, and problem-solving skills.

Responsibilities

• Lead water, mold, and trauma/bio remediation projects.
• Supervise and train technicians.
• Perform extraction, demolition, cleaning, and debris removal.
• Monitor, document, and map moisture levels daily.
• Communicate with customers and explain restoration processes.
• Prepare job documentation using Restore 365 and Xactimate.
• Ensure job site safety and PPE compliance.
• Represent our brand professionally on-site.

Skills

Leadership

Communication

Problem-solving

Valid driver’s license

Mobile app proficiency

Education

High school diploma or equivalent

Tools

Restore 365

Xactimate

Job description

Looking to be part of an expansion franchise with a start-up fill?

JOIN OUR DYNAMIC NEW TEAM!

Our Mission:

Impacting the lives of others at every opportunity to lift people up

Our Values:

• Integrity - Do what is right!
• Consistency - Follow the process we teach every time!
• Innovation - Always look for better opportunities to make the company efficient and better customer service!

Position Description

Lead Technician for water, mold, bio (including trauma) mitigation categories leads, monitors, performs, and inspects remediation tasks.

Lead Technicians coordinate assigned projects and prepare documentation (notes and photos) according to company and insurance policies procedures and compliance.

Lead Technician represents the ServiceMaster Cornerstone brand to the customer and supervises technicians on assigned projects.

What You’ll Do:

• Lead water, mold, and trauma/bio remediation projects
• Supervise and train technicians
• Perform extraction, demolition, cleaning, and debris removal
• Monitor, document, and map moisture levels daily
• Communicate with customers and explain restoration processes
• Prepare job documentation using Restore 365 and Xactimate
• Ensure job site safety and PPE compliance
• Represent our brand professionally on-site

What You Bring:

• High school diploma or equivalent
• Restoration experience preferred
• Strong leadership, communication, and problem-solving skills
• Valid driver’s license and clean driving record
• Mobile app and software proficiency
• IICRC certifications (WTR, ASD) a plus

Perks & Benefits:

• Paid time off
• Medical, dental, and vision insurance
• Simple IRA with company match
• Travel pay + cell phone reimbursement
• Paid training & referral bonuses

Physical Requirements:

• Lift/move up to 70 lbs regularly
• Stand, squat, crawl, and walk for extended periods
• Work in varying conditions with required PPE

Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Incumbent must be prepared to:

• Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
• Stand and walk for extended periods of time. Lifting, squatting, crawling, and crouching is required.
• For safety reasons, use of appropriate PPE to avoid situational hazards must be used for example respirators, gloves, etc.
• Exposure to various inside and outside working and environmental conditions:

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

ServiceMaster by Cornerstone is a family owned franchise that has been in business for 25 years. It is one of the fastest growing franchises in the industry. Every day, we have the opportunity to impact our community as well as other communities regionally and nationally. If you find it rewarding responding to people that just experienced a disaster and helping them in this time of need, come join our team!