Lead Tech / Crew Chief

ServiceMaster of South Shore Inc; Mission (KS); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) matching

Company parties

Competitive salary

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

ServiceMaster of South Shore Inc is seeking a Lead Restoration Technician / Crew Chief to oversee water damage restoration and other mitigation projects. The role involves leading teams, ensuring compliance with IICRC S500 and S700 standards, and performing moisture inspections. Ideal candidates will have 3-5+ years in restoration and demonstrable leadership skills. Join a team committed to helping communities recover from disaster, with opportunities for professional advancement through company-supported training and certification.

Qualifications

• 3–5+ years experience in restoration, mitigation, or disaster recovery.
• Demonstrated leadership or crew lead experience.
• Valid driver's license with acceptable driving record.

Responsibilities

• Lead water damage restoration and related remediation projects.
• Direct daily jobsite operations for technicians and subcontractors.
• Enforce PPE usage and containment.

Skills

Leadership

Drying science

Psychrometric calculations

Moisture inspections

Physically demanding environments

Tools

Restoration software

Job management software

Job description

Benefits

• 401(k) matching
• Company parties
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Overview

ServiceMaster Restore® – Water, Fire & Smoke Damage Restoration

At ServiceMaster Restore, we restore homes, businesses, and peace of mind after water, fire, and smoke losses. Backed by a nationally recognized brand and industry-leading standards, we deliver compliant, high-quality restoration services when customers need us most. We are seeking an experienced Lead Restoration Technician / Crew Chief with strong IICRC alignment to oversee field mitigation projects and lead restoration teams in accordance with IICRC S500 and S700 standards.

This role is ideal for a technically skilled restoration professional who understands drying science, leads from the front, and holds teams accountable for quality and compliance.

Key Responsibilities

• Lead water damage restoration, fire and smoke mitigation, and related remediation projects
• Direct daily jobsite operations for technicians and subcontractors
• Perform and verify moisture inspections, moisture mapping, and psychrometric calculations
• Determine appropriate drying, cleaning, containment, and deodorization strategies in coordination with Project Management
• Set up, monitor, and adjust drying, filtration, and air scrubber equipment
• Oversee controlled demolition and removal per approved scope
• Enforce PPE usage, containment, and cross-contamination control
• Conduct quality control inspections to ensure compliance with IICRC standards and company SOPs
• Document moisture readings, equipment placement, job progress, and photos using restoration software
• Communicate professionally with customers, adjusters, and internal teams
• Train, mentor, and evaluate technicians at all skill levels

Required Qualifications

• 3–5+ years of experience in restoration, mitigation, or disaster recovery
• Demonstrated leadership or crew lead experience
• Valid driver’s license with acceptable driving record
• Ability to lift 50+ lbs and work in physically demanding environments
• Availability for emergency response and on-call rotation

Preferred Qualifications

• IICRC WRT and FSRT required; ASD, AMRT, or additional certifications strongly preferred
• Strong understanding of drying science, psychrometrics, and material behavior
• Experience with insurance-driven restoration and adjuster coordination
• Proficiency in restoration documentation and job management software
• Experience assisting with job scoping, supplements, and scope validation

Why Join ServiceMaster Restore?

• Competitive compensation with overtime potential
• Company-supported advanced IICRC certification and leadership training
• Clear advancement path to Project Manager, Estimator, Operations Manager, or Senior Leadership
• Stable, year-round work in essential disaster recovery services
• Opportunity to lead meaningful projects that directly help communities recover

ServiceMaster Restore franchise locations are independently owned and operated.

ServiceMaster Assured Cleaning and Restoration of Reading, PA, is committed to excellence and dependability. Our priority is our customers and their satisfaction with the service we provide from the initial contact to the completion of the project.

Our Mission: We simplify and improve the quality of our customers’ lives.

We are currently looking for a new teammate, someone who has integrity, dedication, and experience in the restoration industry.