Lead Technician in Training

Grease Monkey; Westminster (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Bonus

Competitive pay

Dental insurance

Employee discounts

Free snacks

Health insurance

Advancement opportunities

Training & development

Vision insurance

Job summary

Grease Monkey in Westminster, CA is seeking an enthusiastic Lead Technician in Training. This entry-level leadership track provides full paid training on technical skills, safety procedures, and floor management.

You will progress from basic vehicle servicing to supervising floor operations and ensuring work quality and safety. No prior automotive experience is required, and you’ll be supported as you grow into a leadership role.

Qualifications

• Valid Driver's License is required.
• No prior automotive experience required; full paid training provided.
• Key attributes: strong work ethic, reliable attendance, attention to detail, willingness to learn and step into a leadership role.

Responsibilities

• Supervise shop technicians and coordinate duties for quick, safe service.
• Perform preventive maintenance and quality checks on vehicles.
• Provide coaching to team members and ensure safety guidelines are followed.
• Direct bay workflow to maintain a high-volume, efficient service pace.
• Complete final safety checks and communicate with customers as needed.

Skills

Strong work ethic

Reliability

Attention to detail

Willingness to learn

Leadership potential

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance

Company Overview

Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey® brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey® is the nation's largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey® International, LLC is the nation’s largest independent franchisor of automotive oil change centers serving more than 2 million customers each year.

Our Grease Monkey® Certified Pit Crews offer customers a service experience that is unrivaled in the automotive industry. Our highly trained technicians are certified using our proprietary Grease Monkey® Technician Training & Certification Program. Grease Monkey® certified pit crews offer drivers an exceptional experience, delivered with speed and precision.

Position Overview

The Lead Technician in Training is an entry-level leadership track role. No prior automotive or shop experience is necessary-we provide full paid training on technical skills, safety procedures, and floor management.

In this role, you will learn the business from the ground up, starting with basic vehicle servicing and progressing into supervising floor operations, conducting final quality and safety checks, and ensuring team members perform work correctly and safely.

What You Will Learn & Do

1. Technical & Service Execution

• Perform routine preventive maintenance (oil changes, fluid checks, filter replacements, tire rotations, and multi-point inspections).
• Learn how to operate shop equipment, lifts, and diagnostic tools safely and effectively.

2. Quality Control & Safety Audits

• Perform final safety and quality checks on completed vehicles (verifying proper torque on drain plugs/filters, fluid levels, and overall work quality) before cars return to customers.
• Enforce shop safety guidelines, ensuring all team members wear proper Personal Protective Equipment (PPE) and maintain a clean, hazard-free workplace.

3. Floor Supervision & Team Leadership

• Learn to direct bay workflow to keep service moving efficiently and safely.
• Oversee team members on the floor to ensure proper shop procedures are followed on every vehicle.
• Provide positive guidance and real-time coaching to keep team performance high.

Requirements

• Valid Driver's License: Required to move customer vehicles in and out of service bays.
• No Experience Necessary: Complete training is provided.
• Key Attributes: Strong work ethic, reliable attendance, attention to detail, and willingness to learn and step into a leadership role.

Lead Shop Technician is responsible for the direct supervision of all shop technicians. Training all shop technicians for all levels of services, Performing services including brakes, rotors, oil change, transmission, differential, cooling system maintenance, repairing and replacing automotive component.

Perform preventative maintenance on vehicles to ensure customers can drive away feeling safe and at ease and additional services (e.g. wiper blades, air filters, etc.). He/she communicates with all shop personnel, educating them on necessary preventive vehicle maintenance. Perform final safety and quality check. Additional duties may include courtesy, hood and pit tech services.

Essential Duties and Responsibilities

• Lead Shop Technician is responsible for the direct supervision of all shop technicians
• Training all shop technicians for all levels of services
• Designate and coordinate all shop duties to ensure all services are done in a quick timely manner with efficiency and accuracy
• Perform preventative maintenance on vehicles to ensure customers can drive away feeling safe and at ease
• Ensure proper execution of all activities in the service bays
• Work in tight spaces as dictated by the vehicle's needed repair
• Performing preventive maintenance on fluid services equipment
• Explaining our company programs, and services to all shop technicians to achieve high customer satisfaction and increased revenues
• Attending training sessions that are applicable to the career path and position
• Following appropriate safety procedures and notifying the Center Manager of safety hazards or needed equipment repairs

Customer Relations

Welcome customers immediately in a professional manner. requirements, Grease Monkey services and pricing during the Welcome, Wait/Show and Departure.

• Present air filter, cabin air filter, breather, and radiator cap if applicable, for customer inspection.
• Maintain communications with waiting customers, keep them informed of wait times, and answer questions. Ensure a comfortable, clean, and safe atmosphere for customers.
• Review Service Order Ticket, including the Warranty and Free Top-Off Programs on the back, thoroughly with customers at check-out, explain services performed, purpose of static sticker and reminder card.
• Remind departing customers to submit feedback about their visit.
• Thank all departing customers and remind them to return.
• Resolve customer complaints and damage claims.

Keeping a brisk work pace in a high-volume environment. Work safely, wear safety gear, and keep the work area clean and organized.

• Use Echo System / Echo services and vehicle information
• Direct the vehicle into the bay
• Place fender covers on the vehicle
• Perform light check and check/fill automatic transmission fluid(when applicable), condition and level of oil, power steering fluid, windshield washer fluid, coolant, battery electrolyte
• Remove and check emissions components: Replace top-side oil filter, when applicable. air filter, cabin air filter, breather, and radiator cap. Deliver emissions components to the center manager for customer presentation. when applicable Install emissions components
• Perform a visual inspection of belts, hoses, and other hood compartment components, document unusual conditions
• Perform additional services, as needed,
• Record information on Work Order
• Perform final safety and quality check

Other Duties and Responsibilities

In addition to the duties listed above, every crew member is responsible for general center maintenance and cleaning duties such as mopping, washing center windows, lawn mowing, clearing litter, snow and ice from the site, and cleaning restrooms. Crew members must attend crew meetings and run errands as required, as well as in the event that Center Manager or Assistant Center Manager is unavailable to perform. such duties. cash register functions and credit card handling and Present air filter, cabin air filter, breather, and radiator cap if applicable, for customer inspection. (Service Review).Welcome customers immediately in a professional manner. Explain Grease Monkey services and pricing during the Welcome, Wait/Show and Departure. in the event that Center Manager or Assistant Center Manager is unavailable to perform. such duties.

Requirements

• Capable of maintaining all makes/models of vehicles all makes/models of vehicles
• Work in tight spaces as dictated by the vehicle's needed repair
• Commitment to excellence at all levels of service
• Automotive and retail experience
• Good communication skills and upbeat personality

Job Type

Full-time

Pay

Salary based on experience.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program

Schedule

• Monday to Saturday
• Weekend availability

License/Certification

• Driver's License (Preferred)

Company Overview

Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey® brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey® is the nation's largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey® International, LLC is the nation’s largest independent franchisor of automotive oil change centers serving more than 2 million customers each year.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Grease Monkey Corporate.