Automotive Courtesy Technician

Grease Monkey #41; Kernersville (NC); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Dental insurance

Employee discounts

Health insurance

Training & development

Discounted Services for Employees

Flexible Hours

Opportunities for Advancement

Job summary

A leading automotive service provider is looking for a Courtesy Technician to support full service oil changes. Responsibilities include preparing vehicles for service, cleaning, and ensuring customer satisfaction. Ideal candidates should have basic literacy and be able to operate motor vehicles. This role offers flexible hours and opportunities for advancement.

Qualifications

• No previous experience or training required.
• Basic literacy and communication skills essential.
• Ability to operate motor vehicles with a license.

Responsibilities

• Work safely and wear safety gear.
• Prepare vehicle for service and perform light checks.
• Vacuum the vehicle interior and clean windows.

Skills

Basic literacy (read, write, math skills)

Verbal communication skills

Attention to detail

Ability and licensed to operate motor vehicles

Ability to properly use mechanical hand tools

Job description

Overview

Position Overview

During the Full Service Oil Change, the courtesy technician is responsible for the tasks that the customer can most readily see, such as vacuuming, cleaning the windows, and setting the tire pressure. Performing these duties with care and professionalism will create a positive impression with the customer.

Company Overview

Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey is the nation’s largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey International, LLC is the nation’s largest independent franchisor of automotive oil change centers serving more than 2 million customers each year.

Our Grease Monkey Certified Pit Crews offer customers a service experience that is unrivaled in the automotive industry. Our highly trained technicians are certified using our proprietary Grease Monkey Technician Training & Certification Program. Grease Monkey certified pit crews offer drivers an exceptional experience, delivered with speed and precision.

Responsibilities

• Work safely, Wear safety gear
• Use Echo System
• Prepare vehicle for service; Place seat cover and floor mat in vehicle
• Drive vehicle into bay; Perform light check
• Release the hood, Unlock doors, Roll up windows, Remove and secure keys, Notify manager if valuables are found
• Assist in documenting service information - vehicle damage, unusual conditions
• Vacuum entire interior, Check and set tire pressure, Clean exterior windows, including mirrors and headlights in bad weather, Visually inspect wiper blades
• Prepare/affix static sticker
• Start vehicle and check oil pressure, Reset oil indicator light, if applicable
• Drive vehicle out of the bay to customer pickup area, Present vehicle to customer
• Thank customers for their business and invite them to return

Other Duties and Responsibilities

• In addition to the duties listed above, every crew member is responsible for general center maintenance and cleaning duties such as mopping, washing center windows, lawn mowing, clearing litter, snow and ice from the site, and cleaning restrooms.
• Crew members must attend crew meetings and run errands as required, as well as other duties assigned by a supervisor.

Qualifications

• Basic literacy (read, write, math skills); Verbal communication skills
• Ability and licensed to operate motor vehicles; Ability to properly use mechanical hand tools
• Attention to detail
• No previous experience or training required

Working Conditions

• Materials and Equipment Used: Vacuum cleaner, window wash, tire pressure gauge, plastic seat covers and floor mats. Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.
• Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.

Benefits/Perks

• Bonus based on performance
• Company parties
• Dental insurance
• Employee discounts
• Health insurance
• Training & development
• Discounted Services for Employees
• Flexible Hours
• Opportunities for Advancement

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Grease Monkey Corporate.