Automotive Courtesy Technician

Grease Monkey Lafayette/Northglenn; Lafayette (CO); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee discounts

Free uniforms

Opportunity for advancement

Flexible hours

Discounted services for employees

Job summary

An established industry player is seeking courteous technicians to join their team in providing top-notch oil change services. In this role, you will be responsible for ensuring vehicles are clean and well-prepared for customers, contributing to an exceptional service experience. The company prides itself on its commitment to customer satisfaction and offers opportunities for advancement within a supportive environment. If you are detail-oriented and enjoy working in a fast-paced setting, this position could be a great fit for you.

Qualifications

• Basic literacy and verbal communication skills are essential.
• Attention to detail is critical for customer satisfaction.
• Ability to operate motor vehicles is required.

Responsibilities

• Perform light checks and prepare vehicles for service.
• Vacuum interiors and clean windows for customer satisfaction.
• Assist in documenting service information and vehicle conditions.

Skills

Verbal communication skills

Basic literacy

Attention to detail

Ability to operate motor vehicles

Ability to use mechanical hand tools

Education

No previous experience or training required

Tools

Vacuum cleaner

Tire pressure gauge

Window wash

Job description

Benefits:

Competitive salary

Employee discounts

Free uniforms

Opportunity for advancement

Company Overview

Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey is the nation’s largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey International, LLC is the nation’s largest independent franchisor of automotive oil change centers serving more than 2 million customers each year.

Our Grease Monkey Certified Pit Crews offer customers a service experience that is unrivaled in the automotive industry. Our highly trained technicians are certified using our proprietary Grease Monkey Technician Training & Certification Program. Grease Monkey certified pit crews offer drivers an exceptional experience, delivered with speed and precision.

Position Overview

During the Full Service Oil Change, the courtesy technician is responsible for the tasks that the customer can most readily see, such as vacuuming, cleaning the windows, and setting the tire pressure. Performing these duties with care and professionalism will create a positive impression with the customer.

Essential Duties and Responsibilities

Work safely, Wear safety gear

Use Echo System

Prepare vehicle for service; Place seat cover and floor mat in vehicle

Drive vehicle into bay Perform light check

Release the hood, Unlock doors, Roll up windows, Remove and secure keys, Notify manager if valuables are found

Assist in documenting service information - vehicle damage, unusual conditions

Vacuum entire interior, Check and set tire pressure, Clean exterior windows, including mirrors and headlights in bad weather, Visually inspect wiper blades

Prepare/affix static sticker

Start vehicle and check oil pressure, Reset oil indicator light, if applicable

Drive vehicle out of the bay to customer pickup area, Present vehicle to customer

Thank customers for their business and invite them to return

Other Duties and Responsibilities

In addition to the duties listed above, every crew member is responsible for general center maintenance and cleaning duties such as mopping, washing center windows, lawn mowing, clearing litter, snow and ice from the site, and cleaning restrooms. Crew members must attend crew meetings and run errands as required, as well as other duties assigned by a supervisor.

Job Qualifications

Basic literacy (ready, writing, math skills); Verbal communication skills

Ability and licensed to operate motor vehicles; Ability to properly use mechanical hand tools

Attention to detail

No previous experience or training required

Working Conditions

Materials and Equipment Used: Vacuum cleaner, window wash, tire pressure gauge, plastic seat covers and floor mats. Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.

Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.

Benefits/Perks

Discounted Services for Employees

Flexible Hours

Opportunities for Advancement

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Grease Monkey Corporate.