Lead Technician

RestoPros BucksMont PA; Pittsburgh (Allegheny County); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health insurance reimbursement

Overtime pay eligibility

After-hours bonus eligibility

Job summary

A leading restoration company in Allegheny County is seeking a dedicated lead technician for water mitigation services. The role involves working with both residential and commercial properties, maintaining excellent customer service throughout the process. Candidates should possess strong technical abilities, be dependable, and have the physical capability to lift heavy materials. This position includes an emergency on-call requirement and offers opportunities for overtime and bonuses.

Qualifications

• Available for overtime and emergency on-call shifts.
• Must be capable of working independently.
• Excellent attitude and trustworthy.
• Fluency in English is required.
• Willingness to undergo background and driving record checks
• Must be able to lift 50 pounds regularly
• Must have a valid driver’s license
• Must be fluent in English

Responsibilities

• Perform water mitigation for residential and commercial properties.
• Document damage and mitigation work for estimators.
• Develop moisture mapping and create drying logs.
• Carry heavy loads and equipment.
• Carry heavy loads of debris, damaged materials, and equipment as needed

Skills

Customer service

Technical proficiency

Dependability

Ability to lift 50 pounds

Tools

Xactimate

Corporate iPad

Job description

Responsibilities

• A lead technician is mainly responsible for performing the water mitigation for residential and commercial properties while providing excellent customer service. This is a labor‑intensive, construction‑related position that has a rotating “on–call / emergency response” requirement.
• Visit new assignments/jobs and interface with the customer.
• Scope the damages, perform mitigation services, and provide documentation to the estimator for approval.
• Develop moisture mapping and create drying logs.
• Be capable of carrying heavy loads of debris, damaged materials, and equipment from the property.

Qualifications

• Be ready, willing, and able to work and be available for overtime when needed.
• Be able to work unsupervised.
• Have a great attitude, be trustworthy, dependable, and have a pleasant personality.
• Proficient in working with technology.
• Willingness to undergo a background check and driving record check.
• Ability to lift a minimum of 50 pounds regularly.
• Must have a valid driver’s license.
• Must be fluent in English.

Experience

• Water Mitigation, 2+ years (Preferred, not required)
• Remediation, 2+ years (Preferred, not required)
• Construction, 1+ year (Preferred, not required)
• Xactimate software proficiency a plus
• Corporate iPad
• Health insurance reimbursement
• Pay: TBD per hour plus overtime and after‑hours bonus eligibility