Lead Mitigation Technician

at Kustom US, Inc in; Fairfield (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

The Lead Mitigation Technician (Construction) oversees emergency water extraction, mold and fire remediation, and supervises crew on service jobs. This role requires IICRC certification, strong supervisory experience, and the ability to manage equipment, safety, and documentation to ensure successful project completion.

Candidates should have 5+ years of supervisory restoration experience, proficiency with MICA/Dash software, and availability to travel, including nights and weekends.

Qualifications

• IICRC water certification is required.
• High school diploma or GED required.
• 5 years of supervisory experience in restoration construction.
• Experience using MICA, Dash or related water mitigation software.
• Ability to work with time constraints and meet deadlines.
• Willingness to travel and work nights/weekends.

Responsibilities

• Oversee emergency water extraction services.
• Supervise debris removal and demolition tasks.
• Set up emergency services equipment and PPE.
• Monitor moisture levels and drying objectives.
• Provide field documentation and sketches.
• Ensure safety, QA, and regulatory compliance.
• Maintain vehicle and equipment and stock.
• Travel as needed and work nights/weekends.

Skills

IICRC water certification

Supervisory experience

Communication skills

Problem solving

Leadership

Customer service

Time management

Willingness to travel

Education

High school diploma or GED

Tools

MICA

Dash

Job description

Lead Mitigation Technician (Construction)

Position Overview

The Lead Mitigation Technician is responsible for supervising work on emergency and non-emergency service jobs to perform advanced techniques for water and fire mitigation, as well as remediate areas damaged by mold, water or fire. Responsibilities include maintaining a fully stocked and prepared company vehicle to drive to work sites, obtaining necessary paperwork, preparing work areas for demolition, cleaning, equipment setup, drying and continually monitoring moisture levels until project completion.

Responsibilities

• Oversee emergency water extraction services.
• Clean up and debris removal of drywall, cabinetry, and flooring that may be damaged.
• Perform demolition tasks.
• Responsible for the setup of emergency services equipment.
• Effectively supervise crew members and other employees on job sites.
• Adheres to EPA, OSHA and local requirements regarding safety and hazardous materials handling.
• Direct the teams in the use of the right PPE for the job.
• Review the daily requirements of projects, document progress and notify managers of progress and challenges encountered.
• Inspect all jobs on a weekly basis or as needed for quality control, safety and compliance.
• Provide appropriate field documentation and sketches for all projects.
• Develop humidity content records, complete psychrometry records and determine the drying objectives.
• Calculate the cubic meters of the affected parts of the building and request additional support in projects affected by large water losses.
• Responsible for maintenance and repair of drying equipment.
• Monitor consumable material stock.
• Perform daily inspections of vehicle safety and maintenance and keep these clean and in perfect conditions of use.

Qualifications

• IICRC water certification required.
• High school diploma or general education degree (GED) required.
• 5 years of supervisory experience in the restoration construction industry.
• Experience using MICA, Dash or any other related water mitigation software.
• Understanding of basic construction safety.
• Ability to effectively use communication devices and technology.
• Excellent problem solving, leadership and communication skills.
• Excellent written and verbal communication skills.
• Willingness to be flexible and adaptable based on business needs.
• Ability to work with time constraints to meet specific deadlines.
• Ability to travel and work at night and during weekends.
• Deep knowledge of the principles and practices of customer service.
• Strong attention to detail.
• Ability to interpret mold assessment protocols for remediation work.
• Eligible to operate a vehicle per company policy.

Physical Requirements

The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Ability to safely use hand and power tools.
• Ability to lift 50 LBS and occasionally climb ladders, bend, kneel, and work in extremely hot, cold and humid conditions.
• While performing the duties of this job, the employee is regularly required to talk and hear.

Environmental Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Exposure to outdoor conditions, including inclement weather.
• Ability to work in a construction environment.
• The noise level in the work environment is usually moderate to high; ear protection is worn as needed.