Lead Technician

Merkle Audio Video; Fort Wayne (IN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

Dental insurance

Health insurance

Vision insurance

Paid time off

Competitive salary

Signing bonus

Training & development

Donation matching

Opportunity for advancement

Job summary

Merkle Audio Video is seeking a dedicated installer to handle audio/video setups and service calls. This role requires excellent communication, problem-solving skills, and a clean driving record. The ideal candidate is self-motivated and can work independently or in a team. Opportunities for advancement and various benefits are provided.

Qualifications

• Strong verbal and written communication skills.
• Proficient in desktop and mobile computing.
• Minimum of 1-year field experience.

Responsibilities

• Complete one-room audio/video installs and setup.
• Advanced troubleshooting of simple systems.
• Install and setup satellite/cable systems.

Skills

Communication

Problem Solving

Attention to Detail

Technical Proficiency

Job description

Benefits:

• Simple IRA
• Competitive salary
• Dental insurance
• Donation matching
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development
• Vision insurance

Job Summary:

Works with other installers and independently, in the completion of installs and service calls. Responsible for timely completion of daily procedures and paperwork they are assigned. Tech is also responsible for assigned vehicle care and maintenance.

• Requires excellent communication skills
• Self-motivated, task-driven, and able to apply “best practices” theory
• Strong problem-solving skills
• Ability to use hand and power tools

Key Job Responsibilities:

• Complete one-room audio/video installs and setup
• Satellite/Cable systems setup and install
• Advanced troubleshooting of simple systems
• Basic networking/data system installation and setup
• Basic programming of single-room, advanced systems
• Basic understanding of multi-room systems and setup
• Basic understanding of security system programming and design
• Basic understanding of Sonos and Savant single room systems
• Completion of ProSource University within the first year of employment

Minimum Job Requirements:

• Strong verbal and written communication skills
• Highly detailed, organized, and multitask driven
• Proficient in all Assistant level qualifications
• Competent skills with desktop and mobile computing
• Clean driving record and background check
• Minimum of 1-year field experience

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.