Senior Technician

Bethesda Systems, LLC; Bethesda (MD); On-site; USD 40,000 - 80,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Company car

Company parties

Dental insurance

Employee discounts

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

An established industry player seeks a skilled technician to join their team. This role involves working closely with Lead Installers to complete complex audio/video installations and service calls. The technician will be responsible for maintaining a high standard of work, ensuring timely completion of tasks, and providing excellent customer service. If you are detail-oriented and have a passion for technology, this is an exciting opportunity to advance your career in a dynamic environment with ample training and development opportunities.

Qualifications

• Minimum of 4 years of field experience required.
• Ability to assist in training and evaluation of technicians.

Responsibilities

• Complete complex audio/video installations and setups.
• Perform advanced troubleshooting of audio/video systems.
• Maintain and care for assigned service vehicle.

Skills

Verbal and written communication skills

Detail-oriented

Multitasking

Advanced troubleshooting

Networking and data systems

Programming of advanced systems

Understanding of security systems

Tools

Desktop computing

Mobile computing

Job description

Benefits:

1. 401(k)
2. 401(k) matching
3. Company car
4. Company parties
5. Dental insurance
6. Employee discounts
7. Free uniforms
8. Health insurance
9. Paid time off
10. Training & development
11. Vision insurance

Job Summary:

Works with Lead Installers and independently in the completion of installs and service calls. Responsible for timely completion of daily procedures and documentation they are assigned. The technician is also responsible for assigned vehicle care and maintenance.

Key Job Responsibilities:

1. Complete complex audio/video installs and setup
2. Control system (lighting/shading) and theater room installation
3. Satellite/Cable systems setup and install
4. Advanced troubleshooting of simple and complex systems
5. Advanced networking/data system install and setup
6. Strong programming of advanced systems
7. Advanced understanding of multi-room systems and setup
8. Advanced understanding of security system programming and design

Minimum Job Requirements:

1. Strong verbal and written communication skills
2. Highly detailed, organized, and multitask driven
3. Ability to work on rotating “on-call” service schedule
4. Proficient in all Lead level qualifications
5. Assist in training and evaluation of up to Lead level technicians
6. Excellent skills with desktop and mobile computing
7. Clean driving record and background check
8. Minimum of 4 years of field experience

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.