Lead Technician

Tech Savvy of Southwest Florida; Town of Florida (NY); On-site; USD 40,000 - 55,000; Full time

Job summary

Tech Savvy of Southwest Florida is looking for a skilled technician to join their team in Florida. This role involves working both independently and with others to complete audio/video installations and service calls. The technician will need to demonstrate strong problem-solving skills, excellent communication abilities, and knowledge of hand and power tools.

Candidates must have relevant experience and be able to work on a rotating on-call service schedule. Certifications related to audio/video systems will be required or should be obtained within the first six months of employment.

Qualifications

• Strong verbal and written communication skills.
• Highly detailed, organized, and multitask driven.
• Minimum of 1-year field experience.

Responsibilities

• Complete one-room audio/video installs and setup.
• Satellite/Cable systems setup and install.
• Advanced troubleshooting of simple systems.
• Basic networking/data system installation and setup.

Skills

Excellent communication skills

Strong problem-solving skills

Ability to use hand and power tools

Education

CEDIA ESTII or better certification (or obtain within 6 months of hire)

Completion of Alarm.com Academy (or obtain within 6 months of hire)

Completion of ProSource University within the first year of employment

Job description

Job Summary

Works with other installers and independently, in the completion of installs and service calls. Responsible for timely completion of daily procedures and paperwork they are assigned. Tech is also responsible for assigned vehicle care and maintenance.

• Requires excellent communication skills
• Self-motivated, task-driven, and able to apply “best practices” theory
• Strong problem-solving skills
• Ability to use hand and power tools

Key Job Responsibilities

• Complete one-room audio/video installs and setup
• Satellite/Cable systems setup and install
• Advanced troubleshooting of simple systemsBasic networking/data system installation and setup
• Basic programming of single-room, advanced systems
• Basic understanding of multi-room systems and setup
• Basic understanding of security system programming and design
• Basic understanding of Tech Savvy of Southwest Florida single room systems
• CEDIA ESTII or better certification (or obtain within 6 months of hire)
• Completion of Alarm.com Academy (or obtain within 6 months of hire)
• Completion of ProSource University within the first year of employment

Minimum Job Requirements

• Strong verbal and written communication skills
• Highly detailed, organized, and multitask driven
• Ability to work on rotating “on-call” service schedule
• Proficient in all Assistant level qualifications
• Competent skills with desktop and mobile computing
• Clean driving record and background check (required for DCJS certification)
• Minimum of 1-year field experience

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.